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"Hotel Metropolitan Nagano is directly connected from Nagano Station which is a gateway to lots of sightseeing spots. Service was impeccable, breakfast abundant and scrumptious, location so central to shopping and dining. The only thing I wish this hotel would have is a spa with public bath/sauna. With cold winter in Nagano, hot bath would make the stay perfect. Otherwise, I enjoyed everything about my stay at this hotel. "

"I loved the Onsen especially the outdoor Onsen with stone sides (on top floor and well fenced). The laundry worked well. Breakfast was excellent although the breakfast room is a bit cramped. Room was large by Japanese standards and comfortable. The free treats and bedtime noodles are great. Overall a lovely stay. "

"Very friendly and helpful front desk. The tatami room was very clean as was the bathroom and private onsen on the terrace. Both the Kaiseki dinner and breakfast were excellent with seamless service. A very nice stay at an excellent hotel in an out of the way village."