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"Yes"

"Diva at the front desk was superb. She fixed our train travel problem, helped with a hotel booking, guided us through a payment process, and sent milk up to the room. She is a credit to the Grand Hyatt Jakarta. "

"The room was clean and well decorated, we found it comfortable and food from the restaurant was really good when we ordered room service. The breakfast selection was also really impressive and delicious. There was a slightly smell of cigarettes on our floor but inside the room there was no smell so this didn’t bother us. The gym was quite small and didn’t have an Olympic bar, it probably doesn’t have room to be able to do deadlifts or have a proper squat rack. It did have a range of machines to use which appeared in good condition. We didn’t use the swimming pool but it looked huge! All the staff were really welcoming and looked after us well we were very happy with our stay. "

"The Kempinski Jakarta is a great place to stay. The staff are very professional and make you feel welcome. The facilities are excellent and the breakfast superb. It's very well located with direct access to the Grand Indonesia Mall. It's close the the MRT and to a Transjakarta bus route."

"Staff is rude. Beds were dirty with crumbs "

"thank you for the your services and felt very safe."

"Yes room was neglected. Ch"