Search Family-Friendly Hotels in Okanagan Valley

"Hello, Everything was great but the hot tub was not working our whole stay. We really wanted to use the hot tub during our stay. We believe that we should be partially refunded as the services advertised were not fully provided."

"breakfast was good. staff was friendly. room was clean"

"Great hotel, rooms could use an update"

"Very nice well maintained property. King bed room was clean and spacious. Appreciate the underground parking and fast elevators. Pool was great and the beach area. Bring lots of bug spray."

"No face cloths just two hand towels and two bath towels. Bad repairs in bathroom corners which gathered dirt. Seems corners in all of the rooms didn’t get cleaned. Air conditioner was very noisy and bathroom fan could not be turned off. No bedside lamp by one bed. It was quiet there and we could see our vehicle from our room. Would not stay there again. "

"Great staff in the lounge. Like the idea of the water filling stations although some staff were unsure of the locations. "

"Just coffee and muffins not really what I expected. But fresh Definitely pet friendly. Suggest that pets be on the main floor, re potty breaks."

"Dirty floor, noisy ventilation, no control over room temperature, bad smell, furniture in poor condition, noisy rooms next door and above, poor quality television, bathroom in bad condition. "

"Breakfast had a good selection and staff Cherry and the other Asian gentleman was very knowledgeble and helpful all the time. Reception is very casual and always looking at the screen all the time, rarely acknowledging customer unless you ask."