Airport Hotels, Nursultan Nazarbayev Intl. (NQZ)

"I loved the place. Clean, good air quality (!), safe, convenient (kitchen, washing machine, iron, grocery stores in the building), QUIET, walkable distance to the US embassy and the city park with a river walk. The National Museum of Kazakstan is relatively close. We spent there 4 nights. The only minor issues were the absence of the easily accessible playground and busy elevators. But overall, I highly recommend the place. This is a VERY GOOD DEAL."

"all was very good"

"Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights) Iron board was bender and fall on me "

"Room was nice. However, pool and spa were shut for at least a week without being informed "

"The receptionist was exceptionally rude and said cruel things to my guests that were traveling with me. She treated us as if we were not worthy of her hotel. I had paid 5 months in advance and she acted as if they didn’t have a room for us but a later receptionist showed us 4 rooms to choose from. I wrote to management and the failed to respond. The first room That the rude woman gave us smelled strongly of mold. It was u bearable but we thought we had no choice. Then the helpful man gave us real options. Never again. "

"Good stay. Decent room all in app messages sent before (delayed) arrival answered in good time. Not too far from centre. Certainly a good spot if in Astana for the Arena "