Hilton Astana

5.0 star property
Luxury Astana hotel in Yesil District with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hilton Astana

Photo gallery for Hilton Astana

Ballroom
Indoor pool, outdoor pool
Front of property
Premium bedding, memory-foam beds, minibar, in-room safe
Restaurant

Overview of Hilton Astana

9.0

Wonderful

Highlights
  • Staff & service is scored top 10% in Astana by travellers.
  • Cleanliness is scored top 10% in Astana by travellers.

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is ₹13,154
Price available on 31/03/2024

Explore the area

Heydar Aliyev Street 14, Astana, 010000
  • Popular LocationEXPO 20178 min walk
  • Popular LocationBayterek Tower7 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan10 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)15 min drive
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Room options

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (Expo View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Accessible

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 70 sq m
  • Sleeps 6
  • 3 King Beds

Deluxe Room, 1 King Bed (Expo View)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 85 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 210 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Astana

Hilton Astana is located in Yesil District, a neighbourhood in Astana, and is near the airport and near theme parks. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and travellers looking to shop may want to visit MEGA Silk Way and Keruen. Looking to enjoy an event or a game while in town? See what's happening at Saryarka Velodrome or Astana Arena.

What's nearby

  • EXPO 2017 - 8 min walk
  • Astana Arena - 4 min drive
  • Parliament of Kazakhstan - 7 min drive
  • Bayterek Tower - 7 min drive
  • The US Embassy and the Consulate in Kazakhstan - 10 min drive

Getting around

  • Astana Railway Station - 38 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 15 min drive

Restaurants

  • Dark Side - 19 min walk
  • Starbucks - 10 min walk
  • SHASHLYK PUB - 19 min walk
  • Meat & Beer - 3 min drive
  • Starbucks - 4 min walk

About this property

Hilton Astana

Luxury hotel located in Yesil District
A corner/local shop, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at Hilton Astana. Indulge in a Swedish massage, a body wrap and a body treatment at eforea spa, the on-site spa. Be sure to enjoy a meal at Axis, the on-site restaurant. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and wedding services
  • A front desk safe, a ballroom and a lift
Room features
All 253 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Children's slippers and free infant beds
  • Memory foam beds and rollaway/extra beds (surcharge)
  • 2 bathrooms with rainfall showers and deep-soaking baths
  • 40-inch Smart TVs with premium channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Languages

Chinese (Mandarin), English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM–10:30 AM for a fee: KZT 10,000–10,000 per person
  • 2 bars/lounges
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Axis
  • Cloud 9
  • Park Kitchen

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 7,535 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Ballroom
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 bathroom
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday and Friday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 5000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately KZT 10000 to 10000 per person
  • Airport shuttle fee: KZT 11000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: KZT 0 (one-way), (from 17 to 18 years old)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel
Hilton Astana Astana
Hilton Astana Hotel Astana

Frequently asked questions

Does Hilton Astana have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Hilton Astana?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hilton Astana on 31 Mar 2024 start from ₹13,154.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Astana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Astana?

Self-parking is free at this property.

What time is check-in at Hilton Astana?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Hilton Astana?

Checkout is at noon.

Does Hilton Astana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 11000 per vehicle applies.

Where is Hilton Astana located?

Located in Yesil District, this luxury hotel is within a 10-minute walk of EXPO 2017 and MEGA Silk Way. Saryarka Velodrome and Astana Arena are also within 3 miles (5 km).

Hilton Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 78 reviews" "
Rating 8 - Good. 12 out of 78 reviews" "
Rating 6 - Okay. 4 out of 78 reviews" "
Rating 4 - Poor. 6 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!
Stayed 6 nights in Mar 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool sauna; breakfast is also good; staff is great
Stayed 1 night in Dec 2023

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2023

10/10 Excellent

yevgeniya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Olga, Toronto

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pkace to stay. Staff speaks good English
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Valentina

Travelled with family and small children
Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.
Stayed 5 nights in Jun 2023

2/10 Terrible

ersen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!
Stayed 3 nights in Jun 2023

6/10 Okay

Ronald, Chapel Hill

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety. 1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee. 2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip. 3. The "do not disturb" lights are totally ignored by the staff. 4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27. 5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real. 6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours. 7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space

10/10 Excellent

Hong

Stayed 4 nights in Apr 2023