Search Hotels in Ntinda, Kampala

"The property was amazing, great customer service and the manager was hands on . Thank you for the best customer service ! Iryn"

"Checkin is 2-3pm, not 11am as per Expedia. Too conservative on resources, water dispensers are switched off, a/c is off in some rooms like gym, bathrooms didn’t smell good or fresh, etc Price was decent though considering alternatives. "

"Did not use the Spa"

"Staff are excellent, only the facility needs some upgrades or maintenance to make it look good "

"My was mess and I will never stay again the property, electricity was on off, dust, noisy and I sent you email the first day but no answer "

"Great place, very clean"

"YES"

"Wonderful!"

"I am a frequent traveller to Uganda, as I work in the travel industry. I rarely ever write reviews. I have stayed at the Latitude many times since it opened. What was once my favourite, and the best hotel in Kampala, has now become tired and very run down. Management has made unfortunate decisions with the layout - the buildings and pool areas look tired, unreliable wifi in common areas, and the staff could use some encouragement as they are not engaged. Latitude is a boutique hotel - the decision to move the gym in favour of another conference room was unfortunate. The gym used to be amazing. There are more than enough other conference hotels in Uganda! The food is overpriced, generally confusing menu (no prices listed on some menus), and really just overall lacking. Most notably, one morning the entire staff was eating from the breakfast buffet, while I was trying to get the last remaining food as a guest. The design, food, and layout/vibe of the hotel, which made the place so special - is no more. Very disappointed. We actually checked out early to move hotels. Of course, no refund or special accommodations. I will not return until management makes some changes. "