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"I enjoyed my experience at this hotel as almost everyone who came into contact with me treated me very well. I was often asked if I needed anything or if arrangements needed to be adjusted so that I could do everything I had on my list to do."

" From the moment we arrived the staff were incredibly friendly and helpful. It was the perfect base for exploring Hanoi and the staff were willing to help us plan the rest of our trip. Thank you for a wonderful start to our holiday! "

"Fantastic staff "

"Very clean"

"The hotel was great. But the staff, especially Maili, was very friendly and helpful. They took care of us like family. "

"Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly."

"good customer service."

"Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday."