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"absolutely loved this hotel and would definitely go back. It was very clean. The hot springs were my favorite part!! The hotel breakfast was so good! And we even ate lunch/dinner there most of our stay and it was also a 10/10. I highly recommend staying here! It’s also very close to many activities "

"We love tge place but no5 received any VIP benefits "

"The property was beautiful and the staff was extremely kind and accommodating. The breakfast was amazing. We loved our stay here. "

"Place was wonderful. Kids loved it. Food was good. Drinks great. All the hot springs were very nice and well maintained. Lots of water temp choices. Beds were very comfortable. The service was great and the staff was very helpful. It was a very pleasant stay. My kids loved it. "

"This place was amazing! The rum was clean but average. No air conditioning but with the window open, fan, and dehumidifier it was very tolerable. The amazing part. .the staff and wildlife! Everyone was very friendly and went above and beyond to assist. Every morning and afternoon the spider monkeys came by the patio. So many birds and other wildlife to see just walking the grounds. If you love seeing wildlife then this is the place for you! "

"Our stay at this property was even better than I expected! The grounds are magical. Sitting on our private porch looking out at the beautiful view of the volcano is something I will never forget. Every single staff member we encountered was so kind and professional. Breakfast was truly amazing and again a beautiful view. I wish we had stayed longer."

"Beautiful property! Large rooms, wonderful staff and lots to do. The pools were great and club rio rafting was a blast. Highly recommend!"

"Beautiful place with a wonderful swimming pool that was perfect temp! Very peaceful, and clean! "

"Highly recommend"