"The hotel was under renovation when we stayed for a 5 day vacation. That did not bother us as we were out during the schedule d work time, the location is excellent, walkable to Kensington Palace , many restaurants, Hyde Park and 2 underground stations. I would stay again"
"Excellent services and very friendly staff. The rooms are clean and well laid out. Very easily accessible from Charing Cross Station. Lovely bar and restaurant on site. If you like an afternoon tea this is really good."
"The hotel and amenities are amazing! Easy check-in, staff was attentive and very helpful. The location was great close proximity to museum, sites, and the train was in walking distance. The rooms are exceptional, everything you will need for your stay and more."
"Overall, a great stay, and I was impressed by the size of the room and the dining hall as as well as the breakfast buffet selection. The location was great for me because it was only a 15 minute walk to the convention center. The entire facility was very clean. The breakfast buffet was exceptional with great variety - fish, meat, vegetables, fruit, bread, oats. I really enjoyed it."