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"Really nice breakfast with friendly staff. Executive room had an amazing view but annoyingly the 3rd doesn’t have a lift which isn’t great with a baby. Layout of the hotel is quite confusing"

"Clean, friendly staff."

"A nice hotel , with friendly staff . The room was a little disappointing, there were no sockets by the bed , the hot water for the bath wasn’t hot , but was boiling in the sink . We had a humming noise which kept us awake at night, but the staff were helpful , and we managed to sort it out by our 2nd night . Only because the girl at reception slipped up and said they knew of it , and it was to do with the card you insert for electricity to the room ( room 307 ) .Anyway they did refund our money for the breakfasts for both mornings as a gesture of goodwill, after my partner prompted them . The breakfasts were ok if a little overcooked . The spa was lovely and relaxing after our 13 mile walk along the canal , it’s £10 for the 1st hour and £5 for an additional hour . It’s a nice easy walk into town less than 10 mins . "

"I was a bit apprehensive before arriving at the hotel as the price seemed to good to be true, but the staff were fantastic super friendly and helpful making jokes etc, the room we were in was very dated but it didn’t take away from the weekend we had, the spa was great and breakfast was yummy. Great location if you are wanting to climb Snowden only a short drive away. The town its self is super cute some lovely places to eat and drink. The only negative I will say is we had to pay £10 per night to park but apparently that was because we booked through a third party if you book direct it’s free. Also the receptionist did say they may be able to price match so definitely worth giving them a call if your thinking of staying. We would definitely stay there again. "

"Great location but parking can be a problem. A lot of dogs, to the extent that dog owners have a separate bar and restaurant. Do book in the other restaurant in advance to be sure of getting a table when you want it. It’s the best place to eat in town and the staff are lovely. Getting a drink in the bar after dinner proved too difficult."

"Very clean hotel & room! Staff friendly & attentive! Highly recommend!"

"Lovely room (206) on the ground floor with sliding patio door to access the peaceful courtyard (water, fountains, small trees) and chairs to sit on your own small ‘patio’. Spacious room, great en suite. Food excellent (Catch of the Day fish and chips - hake in our case - better than Rick Stein’s Takeaway version in Padstow) Hotel in a lovely setting. Great sunsets. Spa, pool and changing room (Ladies’ - didn’t see Men’s side) spotlessly clean. Friendly, cheerful staff happy to help and can’t do enough for you. "

"Disappointed that I was not notified that they had a wedding at the hotel as this affect my stay, no food being served at night and the poor staff was extremely busy, I had to go somewhere else to get a drink. "

"This hotel is super convenient- fantastic in fact. HOWEVER, the walls are paper thin, the heating comes on all through the night and is loud, and the bed and pillows are pretty uncomfortable. The food is great. So, take ear plugs and your own pillow and you may get some sleep."