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"The hotel was clean, the room was modern and comfortable. Breakfast was lovely. However, we were unable to use the pool because the pump had broken that day. Given that the pool was the reason why we chose that hotel this was disappointing. That said, when I raised the issue with management, they were polite and offered a reasonable partial refund, so very positive. My main area of complaint however, is that check in was not until 4pm and check out was at 11am. Why should it take 5 hours to clean a room? This wasn't mentioned prior to booking, neither was an additional charge for use of the car park. Cost for 3 rooms for one night was in excess of £500. I would have expected the car parking to be free. "

"Lovely clean hotel next to the beach with really good breakfast choices and a relaxing indoor pool"

"Really lovely hotel. Staff could not be more helpful. Excellent food"

"Really nice breakfast with friendly staff. Executive room had an amazing view but annoyingly the 3rd doesn’t have a lift which isn’t great with a baby. Layout of the hotel is quite confusing"

"Very clean hotel & room! Staff friendly & attentive! Highly recommend!"

"Lovely room (206) on the ground floor with sliding patio door to access the peaceful courtyard (water, fountains, small trees) and chairs to sit on your own small ‘patio’. Spacious room, great en suite. Food excellent (Catch of the Day fish and chips - hake in our case - better than Rick Stein’s Takeaway version in Padstow) Hotel in a lovely setting. Great sunsets. Spa, pool and changing room (Ladies’ - didn’t see Men’s side) spotlessly clean. Friendly, cheerful staff happy to help and can’t do enough for you. "

"It was just the overall of our stay.. staff were so helpful and pollute and the shower was fantastic and the shampoo and shower lotion that was provided… the breakfast was lovely in fact I couldn’t fault. You do get your moneys worth and only over road from sea.."

"Disappointed that I was not notified that they had a wedding at the hotel as this affect my stay, no food being served at night and the poor staff was extremely busy, I had to go somewhere else to get a drink. "

"This hotel is super convenient- fantastic in fact. HOWEVER, the walls are paper thin, the heating comes on all through the night and is loud, and the bed and pillows are pretty uncomfortable. The food is great. So, take ear plugs and your own pillow and you may get some sleep."