Search Hotels in North Heights, Phoenix

"Staff and amenities are worth the stay! We upgraded to a lake view room and very happy we did. Wonderful view and surprise fireworks show during wedding reception across the lake. Will return to utilize the kayaks and pool more!"

"Hello, I’m writing to share concerns about my recent stay, as the experience did not meet the standard I expect from a Hilton property. First, the condition of the room was unacceptable. There were visible cleanliness issues throughout—marks on the wall, what appeared to be residue in the bathroom, paw prints on the back of the bathroom door, a ring around the bathtub, and stains in the bedroom area. Overall, the room did not appear to have been properly cleaned prior to our arrival. I attempted to request a room change, but I was told the property was fully booked and no alternatives were available. While I understand occupancy challenges, the condition of the room warranted a better resolution. In terms of service, the only positive interactions we had were with two gentlemen who drive the golf carts around the property—one older gentleman and another African-American gentleman. Both were kind, helpful, and professional. Unfortunately, the rest of our interactions with staff did not reflect that same level of service. Additionally, we had paid for breakfast, but at check-in there was no communication or guidance on where or how to access it. The following morning, when I asked about breakfast, I was initially told it was not included. After reviewing my account, I was then told we needed to go to the bar to order. This lack of clear communication was frustrating and avoidable. I took pictures if you would like to see"

"First time at this location. Easy outside parking. The hotel is in a good location and I felt safe. Lovely lobby space and easy check in. Didn’t use the commissary area, but it did look well stocked and the chocolate chunk cookies looked amazing! Room was a little dated, but clean and comfy. The bed was super comfortable. The linens were very soft and smelled clean, although the pillows were small. Water pressure was great in the shower and the bathroom was clean… and bonus, the towels were soft and not scratchy! I’m actually very happy to find this hotel. I stay in Phoenix a lot and even though this was a little out of my way in Mesa, it was worth it!"

"The breakfast buffet was amazing!"

"Room was very clean and roomy! Staff was so great and accommodating! We arrived very early and they let us check bags and use the pool until they got us our room a few hours ahead of time. I just love the pool here and will always be my preferred stay in Scottsdale!"

"Fun stay at valley Ho. Would do it again. "

"Staff was eager to help and deliver needed items to the room. The main pool was being drained and closed, but the other pool was open and had a wait staff. But as a relaxing pool "

"The service is excellent, food was great, we appreciated the shuttle. The resort was clean and safe. The resort is older. The bath rooms need to be updated. The rooms are large. We enjoyed our stay."

"The resort was clean and updated. The staff was courteous and helpful. Would definitely visit again."