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"So very welcoming and friendly , excellent customer service . Superb choice of breakfast and cooked to perfection. We ate in the restaurant one evening which was also of a very high standard. Our sea view room on the first floor was very clean and it was great to have a small fridge included.The only very small negative which did not spoil our stay , if you are on the first floor you may hear other customers walking about in their room from the floor above ."

"What a wonderful place to stay, the location is perfect if you are looking for a peaceful stay over looking a large lake. Our room was great, comfy bed and had its own sitting room so plenty of space to relax. The staff were so friendly and I really felt nothing would have been too much to if we asked. We didn't book a table for the evening but they made sure one was free for us. We are already planning on going back."

"Room spacious, clean and comfortable Breakfast fantastic and Maggie is very helpful Reception team helpful "

"A bit cold, surprised to have a fridge & microwave. A bit dated."

"Great stay at the hotel as always. Staff, breakfast and room was fantastic. "

"Super stay, very large comfy room. Pool sauna and steam room bigger than average, friendly staff and very high quality breakfast. Walking distance to roman ruins, beach and lifeboat museum."

"Room was spotless and the staff were very friendly and we will be returning Thank you "

"Do not book with this hotel. It has been closed down since 2023 and the company are still taking peoples money. I had to threaten them with the Police to receive a refund. They are part of the OYO group which is situated in India. They have at least 4 hotels in Great Yarmouth that are all closed down and are still taking bookings "

"The communication from the hotel was excellent, and accessing the room later in the day via the key box was no problem at all. The location is great—just a short walk to the beach and shops. The room was clean, though definitely a bit tired. The carpets were grubby, and the wallpaper could use some attention. Still, for the price, it was perfectly adequate. It’s unclear whether rooms are let on a longer-term basis, but it seemed that way. Sadly, our neighbour was audibly upset and sobbed through the night—not the hotel’s fault, of course, but difficult to hear."