Reception

Reviews of Doubletree By Hilton Ningbo Beilun

4 out of 5
Doubletree By Hilton Ningbo Beilun
No. 699 Huangshan Road Beilun Distr, Beilun District, Ningbo, Zhejiang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Weng Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Front Desk staff was excellent especially Ana Iris and Wayne Keep up the great service and will be back soon
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, hotel clean Walking distance to mall and resturant
Stayed 1 night in Dec 2019
Response from Cherry on 11 Dec 2019
Thank you for your recognition of our hotel. We look forward to your stay again.

10/10 Excellent

Ebere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Love
Amazing Hotel. Love this place
Stayed 1 night in Jul 2019
Response from Marketing&Communications Coordinator Chris Wu on 30 Jul 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Lee Khoon, Singapore , a tiny red dot in South East Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 2 trips to Hilton Ningbo Beilun. Nice hotel and the staffs are very pleasant & helpful.
Stayed 4 nights in Apr 2019
Response from Director of Marketing and Communications on 11 Apr 2019
Thanks for your review, highly appreciate your compliments on our hotel, where the little things mean everything, we provide genuine comfort with our Sweet Dreams sleep experience and highly- experienced staff who are dedicated to helping your stay be the very best. Thank you again and we look forward to be of service again in the near future. Cherry Zhou Director of Marketing and Communications

10/10 Excellent

Lee Khoon, Singapore , a tiny red dot in South East Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pretty pleasant. The main shopping mall is a distance away though from the hotel However if you enjoy walking then is not too bad. Roughly about 15 - 20 mins walk.
Stayed 5 nights in Mar 2019
Response from Director of Marketing and Communications on 11 Apr 2019
Thanks for your review, highly appreciate your compliments on our hotel, where the little things mean everything, we provide genuine comfort with our Sweet Dreams sleep experience and highly- experienced staff who are dedicated to helping your stay be the very best. Thank you again and we look forward to be of service again in the near future. Cherry Zhou Director of Marketing and Communications

10/10 Excellent

Amar, Arlington, Va

Liked: Cleanliness, amenities, property conditions & facilities
The amenities were clean and well staffed. The dining area had very good food.
Stayed 3 nights in Nov 2018
Response from Director of Marketing and Communications on 20 Nov 2018
Thanks for your comments and the compliments on team members, comfortable room and food, We look forward to be of service again in the near future.

8/10 Good

Ebere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 1 night in Jul 2018
Response from Cherry Zhou on 2 Aug 2018
Dear Ebere, Thanks very much for your comment, looking forward to seeing you again. best regards,

8/10 Good

MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service but nothing is around.
Good hotel. Nothing much to do around the hotel.
Stayed 4 nights in Jul 2018
Response from DTBHNB on 25 Jul 2018
Dear Guest, Thanks very much for your feedback. Hotel concierge could give you more suggestion about the surroundings, looking forward to seeing you next time.

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The rooms are big. Very clean and the bed is very soft and comfortable.
Response from Cherry on 19 Apr 2018
Thanks very much for your review, we are looking forward to seeing you again in the future. Wish you all the best!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable.and new.
Very comfortable. Excellent room - very new. Food was ok - nothing great.
Stayed 5 nights in Aug 2017

8/10 Good

YEN-CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

YUKIHIRO

Stayed 1 night in Mar 2023

10/10 Excellent

Jaewook

Stayed 1 night in Nov 2021

10/10 Excellent

Helmer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget hjelpsomt personell,spesiellt de i resepsjonen hyggelige og alltid blide. beliggenheten bra, nær byparke og flere bra kjøpesenter.
Stayed 13 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
A business hotel.
A typical business hotel. Service was okay. Hotel looks like a 4 star one with nice lobby. Room is a bit small and decoration is a bit outdated. AC seems centrally controlled as you can adjust room temp. but it won't reach the set temp. Free movie channels is a big plus. Bed is a bit small. Underground parking is quite dusty. Breakfast was just okay considering the price you paid. Room may need renovation and a better sound insulation. Overall a business hotel for a quick stay.
Stayed 1 night in Aug 2021

10/10 Excellent

WEN-CHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅遊或商務住宿的首選
房間明亮整潔無異味,還略帶香氣!
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的住宿體驗
房間舒適,客房服務貼心,早餐豐富! 每次來北侖的首選!
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨清潔、地點方便、有環保意識
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また滞在したいホテルです。
お部屋がとても快適で、リラックスできる環境です。ガーデンビューを指定していたので景色も楽しめました。 8月11日のモーニングレストランの受付担当の女性スタッフの方の笑顔がとても素敵で対応も良く好感を持てましした。朝食は多種多様で、陳列も綺麗です。ワクワクします。味も良く美味しく頂きました。
Stayed 2 nights in Aug 2019
Response from Cherry Zhou Director of Marketing&Communications on 23 Aug 2019
尊敬するお客様、こんにちは! お忙しいところをフィードバックしていただいてありがとうございます。お店でのご感想を嬉しく思います。ヒルトン逸林さんは「きめ细かく心に入り、心に优しく」というサービス理念を受け継ぎ、お客様に个性的なサービス体験を提供することに力を入れています。私たちはあなたの再度のお越しを心から歓迎し、楽しみにしています。ご生活を楽しく!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Marketing&Communications Coordinator Chris Wu on 8 Aug 2019
Dear Guest, Thank you very much for choosing to stay at the DoubleTree by Hilton Ningbo-Beilun , we are looking forward to seeing you next time.

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Marketing&Communications Coordinator Chris Wu on 8 Aug 2019
Dear Guest, Thank you very much for choosing to stay at the DoubleTree by Hilton Ningbo-Beilun , we are looking forward to seeing you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
머리를 이상하게 가르마를 탄 남자직원을 제외하고는 전부 친절함. 택시기사에게 사기 비슷하게 당했는데, 전부 도와주려고 함
Stayed 3 nights in May 2019
Response from Cherry Zhou Director of Marketing&Communications on 4 Jun 2019
안녕하세요. 저희 호텔을 선택하셔서 매우 감사합니다. 저희 호텔 일관된 수준에 맞지않는 서비스에 부닥쳐 죄송합니다. 저희는 직원들의 서비스 의식과 태도에 대해 적절한 교육을 할것입니다. 저희는 줄곧 모든 고객님들이 뛰어난 체험을 할수있도록 노력하고있습니다.저희는 머지않아 고객님이 왕림 하시기를 바랍니다. 고객님께 더욱 좋은 체험을 가져다줄 기회를 주셨으면합니다.한국어 필요할 경우 저희 한국어 Guest Relation Officer는 손님을 위해 성심성의껏 서비스할것입니다.

6/10 Okay

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra komfort i trist omgivning
Sköna sängar och rummet var helt okey . Bra servicenivå hos personalen. Begränsade engelska kunskaper hos personalen . Helt okey hotel men inget extra.
Stayed 1 night in Dec 2018
Response from Director of Marketing and Communications on 14 Dec 2018
Thank you very much for choosing to stay at the DoubleTree by Hilton Ningbo-Beilun and the compliments on team members and comfortable room. We will provide training on employee English.We try to make each guest have great experience and your satisfaction is important to us. Hope to have an opportunity to better your experience with us whenever your travels bring you back to Ningbo.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
公共区域油漆味大
Stayed 2 nights in Oct 2018
Response from Director of Marketing and Communications on 11 Nov 2018
尊敬的客人, 您好! 我们很抱歉给您带来不好的入住体验。同时也感谢您能够告知我们在入住期间您所遇到的问题,让我们能够及时的改进,您所反馈的问题我们已及时对公共区域进行了除味处理。很遗憾此次未能达到您的期望,您满意对我们来说十分重要。我们希望不久后您能够再次光临,让我们有机会带给您更好的体验。

2/10 Terrible

Johannes

Disliked: Cleanliness, staff & service
Not good!!!!!!!!
On check out just 1 person at the counter during rush hour (8:30 AM). When I got home I discovered that they put the wrong invoice in an envelope. I need the invoice for my business administration. Already called to the hotel 3 times and emailed them twice, but it’s still not solved. Besides, at dinner 3 items on the menu not available and the breakfast card was not collected at night. To get my breakfast in the room I had to explain the issue to 6 different people.
Stayed 1 night in Jun 2018
Response from Cherry on 25 Jul 2018
Dear Guest, Thanks very much for your review! Please accept our sincere apologies for the inconvenience caused firstly. Your comments about the invoice and dinning problem have been duly noted and shared with our team to identify opportunities. Hope to have an opportunity to better your experience with us whenever your travels bring you back to Ningbo. Sincerely,

8/10 Good

Suengtack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요~
전반적으로 상태가 매우 양호하여 가족과 함께 방문하면 좋을듯합니다.
Stayed 2 nights in May 2018
Response from DTBHNB on 27 Jul 2018
당신의 피드백에 감사 드 립니다. 생활이 유쾌 하시기를 바 랍니다!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
北侖難得的高檔飯店
北侖難有的四星以上飯店,附近也有商場,交通也蠻便利的
Response from Cherry on 20 Apr 2018
感谢您花费宝贵的时间在此留下您的点评。我们十分高兴看到您满意此次的入住体验。我们欢迎您在不久的将来再次光临我们酒店,并继续为我们提供宝贵的意见与建议!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita a Ningbo
Un poco ruidoso, bien localizado. Sin información turística
Stayed 15 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Dominic, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
北侖不錯的酒店
在北侖區,國際品牌的洒店不多,此為首選。地點附近多餐廳,也近商場。酒店房間尚算寛趟,設施新,房間內洗手間及浴室設備也是國際品牌,非常整潔。早餐選擇多,健身房設施尚算齊全但較細。但退房時間較長,可考慮自助退房模式方便客人
Response from 小逸 on 18 May 2017
感谢您选择宁波北仑世茂希尔顿逸林酒店,您的满意是我们的最大动力,期待您的再次光临!