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"Spa as good and staff friendly. The main high point as have a luggage storage for you. You can early and after check out used. "

"This place offers a great experience of how the traditional Japanese onsen used to be like. It is sad to see the decline of Kinugawa onsen area but it is still a very memorable onsen resort and Nikko nearby is a bonus. "

"I loved the private onsen and the ryokan stay. The buffet was also excellent. The hotel provides yukata robes to wear while you’re walking around the hotel. We also had a great view of the suspension bridge from my room."

"This ryokan was one of the absolute highlights of our Japan trip. As a couple travelling with two young adult kids, it was the perfect place for all of us to slow down and recharge after Tokyo. The biggest highlight was the four private onsens — no reservations needed, yet there was always at least one (often even more) available. It made everything feel so relaxed and effortless. The ryokan itself is small, intimate, and incredibly well thought out, with beautiful attention to detail and high-quality touches like POLA amenities. If you want to experience a true traditional ryokan, this is it. There were hardly any foreigners, and the staff spoke very little English — but somehow we managed just fine, which made it feel even more authentic. The secluded setting adds to that peaceful, escape-from-it-all vibe. The food deserves a special mention — we stayed for two nights and every breakfast and dinner was completely different and absolutely exquisite. It really elevated the whole experience. We were initially concerned about having no bathroom in the room, but it turned out to be the best thing — it gave us more reason to keep going back to the onsen. Our kids loved it so much they’ve already made us promise to return on our next Japan trip. Highly recommend. ✨"

"Love the private Onsen and sauna and the house is new and very clean love the layout! The couch could be more comfortable but very modern"

"Amazing, amazing experience! My family had such a wonderful time and we are planning to go back to visit. "

"The room was absolutely beautiful, the private bath was so lovely in the cold night air. The staff were all so friendly and attentive, it really felt like they had thought of everything! We would definitely stay here again The only downside is that when arriving, the driveway/road up to the hotel is completely gravel so it was very hard to get our suitcase to the hotel. We ended up getting a taxi back to the train station at the end of our stay and that was much easier. Strongly recommend not walking to the hotel from the train station if you have a big suitcase like we did"

"Good"

"The room was magnificent! It was huge with great view of the mountains! Heater worked wonderful! It was freezing outside so a good heater was super good for the night! It was a Japanese style room, tatami floors and beds AND they had extra beds to make it more comfy! Would stay here again!!! "