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"My Easter stay at the Celtic Manor was faultless. The staff were helpful, courteous and efficient. A heartfelt thanks to the member of staff who helped me with my bags and gave me a lift to the upper carpark. I am elderly and this gesture was really appreciated. The room was clean and comfortable. I had a lovely swim in the pool and appreciated a stint in the sauna, which was thoroughly relaxing. The breakfast was brilliant, as always, including a cooked breakfast, choice of fruit, yoghourts, toast etc. I am a coeliac and this is catered for. Thank you, the Celtic Manor, for making mine and my family`s stay so enjoyable !"

"We had a lovely stay at The Bristol Hotel, we had a great welcome, staff were lovely and always willing to help. Location of the Hotel is perfect, in the centre of the City and close to all amenities. If we come again to Bristol, we will certainly stay there. Rooms are clean and tidy, the main lounge is wonderful. "

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"Clean room. Polite and warm staff. Loved the city view from the top floor."

"Great location hotel. Friendly and helpful reception staff. Rooms only cleaned every 3 days which meant we were always chasing for top ups of teabags/milk and toilet roll. Very hard beds. Bar charges a “service charge” for pouring your drink and passing it to you - not table service - which we all found to be somewhat disagreeable . Did not try restaurants. "

"Nice deluxe room, good breakfast options, parking was safe, great location of the hotel and liked the staff's efforts to make Easter weekend feel special."

"The staff on reception were amazing. Beds were very comfortable and rooms spotless. The Bar area is a great space. "