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Reviews of Raffertys Resort

3.5 out of 5
Raffertys Resort
1 Wild Duck Drive, via Raffertys Road, Cams Wharf, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 269 reviews" "
Rating 8 - Good. 126 out of 269 reviews" "
Rating 6 - Okay. 48 out of 269 reviews" "
Rating 4 - Poor. 14 out of 269 reviews" "
Rating 2 - Terrible. 9 out of 269 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Akram

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Joel

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely spot. Rooms are a little tired and are missing a few things, but it was good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Douha

Liked: Cleanliness, property conditions & facilities
Relaxing
Stayed 3 nights in Jan 2024

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
The 4 pools were the clincher.
Check in staff were amazing. We got an awesome upgrade. The apartments are awesome, really clean & have everything you need. The 4 pools & numerous tennis courts got a bit of use (mainly pools) loved that both rooms had an ensuite. Overall definitely would recommend.
Stayed 3 nights in Dec 2023

6/10 Okay

Ian

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The office was closed at 6:50pm when we arrived (no prior communication or call confirming), however there was an out of hours number to call, who were helpful in checking in. The accommodation was fine, dated, but suitable for our stay. There was a large amount of dead ants in the cutlery drawer, as well as a couple of live cockroaches running around, the following morning we also found a large amount of live ants running around kitchen (no food left out as we ate out and didnt have a chance to buy any). On a positive the amenities were great, tennis courts, pools which were great for kids.
Stayed 2 nights in Dec 2023

6/10 Okay

Shannon

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

4/10 Poor

Jodie-Anne

Stayed 2 nights in Sep 2023

10/10 Excellent

Peter

Stayed 2 nights in Jul 2023

4/10 Poor

Seamus, Sydney

Stayed 2 nights in Jul 2023

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Amenities
Toni the kind lady at reception was super helpful! Kids loved the heated swimming pool and all of the tennis courts. Exploring at caves, beach and nearby was great fun
Stayed 3 nights in Jul 2023

8/10 Good

Darren

Stayed 2 nights in May 2023

8/10 Good

Vania

Travelled with family
Nice place with beautiful landscapes
The resort is really nice has 3 pool beautiful pools, reception contacted me to give me the password for late check in and everything went well, the last day I asked if I could pay late check out as it was my birthday and I wanted to go for a swim the receptionist was really kind and didn't charge me at all the late check out, the only issue that I had was that I requested two rooms with queen bed and one room with two single beds and they gave me two rooms with two single beds but it wasn't a big deal we just put the beds together and everything was ok. The house where we stayed is in good condition but some wardrobes smell like humid or something but again it wasn't a big deal. The price was a little bit higher because was public holiday but was still affordable I will definitely book again but I would recommend contact directly the resort if you need specific bedrooms set up.
Stayed 2 nights in Apr 2023

2/10 Terrible

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Tatyana, Jindalee

Travelled with family
Never ever again.
Stayed 2 nights in Feb 2023

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness
The property was a little tired carpet needs replacing Service at the restaurant was disorganised
Stayed 3 nights in Feb 2023

6/10 Okay

Victor

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We have been going to Raffertys for over 20 years. We love the resort, facilities and location which is fantastic however the rooms definitely need some work and attention. The lounges and dining room tables and chairs are atrocious and completely uncomfortable. The bathrooms are old and need work. Most flyscreens are broken so you can’t leave the door open as mosquitoes will come in. The pillows and bedding also needs updating. Overall the interior of the rooms urgently needs work. The facilities generally are beautiful. It is a real shame there is no Kids club in the school holidays anymore- no movie nights or even feeding the birds and pelicans either. Many of the buildings that used to house other restaurants and other activities have just been left to become destroyed and it’s such a same. I’m not sure we will return to Raffertys again. We love this place but it needs a fair bit of work unfortunately.
Stayed 5 nights in Jan 2023

8/10 Good

Sonya

Liked: Cleanliness
Stayed 5 nights in Jan 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Very clean rooms and kitchen space. Very bright, needs curtains in bedrooms, mattress very old, felt every spring, sheets and blankets for bedding. $80 for lock out call out free at 630pm Saturday Broken glass around footpaths. Fun boat hire facilities and tennis courts
Stayed 2 nights in Nov 2022

8/10 Good

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Thushari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful family holiday home in a nice location. It would have been a much better if the weather was good. We’ll definitely be back there
Stayed 4 nights in Oct 2022

8/10 Good

Samantha

Travelled with family
Liked: Room comfort
Family trip
We had a family stay and enjoyed our visit. Quiet location, 2 bedroom loft cottage. We found the accommodation to be spacious and well situated. We enjoyed the surrounds and wildlife. Pleasant and welcoming staff. Kids enjoyed outdoor and covered pool. Our main issue was around cleanliness and we felt the bedding could have been better cleaned. The use of clean sheets wrapped around a quilt that did not appear to be washed was not what we expected. There was makeup spilt on the carpet. The crockery was not optimally cleaned. Staff were helpful when we advised of the broken items in the kitchen and let them know the makeup spill was there upon our arrival. We were happy with our courtyard and balcony overlooking a nature area and the gardens and communal areas were well maintained. We enjoyed the boat trip from the local company on Lake Macquarie.
Stayed 3 nights in Sep 2022

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. It was excellent and we will be returning. One suggestion/request...could the heated pool be kept a little warmer in winter? Otherwise we enjoyed the restaurant, loved the outlook of our townhouse and generally we’re very pleased with our stay.
Stayed 2 nights in Aug 2022

4/10 Poor

Devika

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
no wifi but website said wifi, freezer leaking water, furniture very basic, TV very small, ducted air con had a rotten smell when turned on so we left it off and was very cold
Stayed 2 nights in Jun 2022

8/10 Good

Ken

Liked: Amenities, property conditions & facilities
Stayed 10 nights in Apr 2022

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No Wifi in the rooms despite Expedia entry that promised free Wifi. Manager claimed it was Expedia’s fault and we were left to suck it up. Luckily for us, mobile reception held up so we could watch what we wanted in the evenings. The rest of the resort was as expected. A little isolated but a nice spot on the lake with activities on site and a heated pool - great in the cooler weather!
Stayed 6 nights in Apr 2022

8/10 Good

Di

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Convenient for weddings or parties on site. Comfortable and convenient with parking right outside. Need a bit of updating and a new mattress. Most convenient location for onsite wedding. Quiet with beautiful gardens and lake views.
Stayed 2 nights in Mar 2022

4/10 Poor

David

Travelled with family, Travelled with family and small children
Liked: Amenities
I enjoyed the location, amenities and proximity to the lake . Unfortunately, we couldn't use the indoor pool with my kids due to a raucous group of men drinking alcohol and swearing plus the outside bins for the property was filled with maggots.
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lake views relaxing. Two bedrooms but one bed was too bouncy. The other was a reasonable option. With Swansea-Belmont so close the on site restaurant was over-priced.
Stayed 5 nights in Feb 2022

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing feel with plenty of things to do
Stayed 3 nights in Feb 2022

10/10 Excellent

wayne

Liked: Property conditions & facilities
Always fun to stay here Beautiful surroundings
Stayed 7 nights in Jan 2022

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, room comfort
Summer Shores at Rafferty Resort
Spacious 4 bedroom place with linen supplied. No wifi and no access to the garage which was not advertised. Dining seats 10 with additional outdoor setting. Lack of cooking utilities which made it difficult to use the bbq facilities. No basic salt or pepper provided. Lack of bin liners for main kitchen bin. And only 2.5 bathrooms as only toilet in loft. Generous with toiletries provided. Pools were well kept and maintained. Plenty of tennis courts and the jet buzz ride is a must for a thrilling adventure. All staff were friendly and willing to accommodate where possible
Stayed 3 nights in Jan 2022

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our villa was tucked away and nice and private
Stayed 3 nights in Jan 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it - staff really helpful great and such a great property - we will be back!
Stayed 2 nights in Dec 2021

2/10 Terrible

Callum

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff and overall resort were friendly helpfull and nice The resort itself apart from the accomadation was fansastic. The accomadation we were given was at best pathetic.
Stayed 4 nights in Dec 2021

6/10 Okay

Bradley

Stayed 2 nights in Nov 2021

6/10 Okay

James

Travelled with family
Nice Place for a Family Trip but with caveats
We were warmly welcomed at reception and given our keys etc. When we entered the property it was fairly clean but not to a very good standard (debris on carpet, dirt/sand marks on the lounge etc). Resort grounds are great and the kids had a great time at the Jetty and exploring. The air conditioning worked intermittently, we were advised that it had issues and they would repair asap but not over the weekend as it was a public holiday. The temperature in the townhouse was quite cold, especially at night and the beds only had a thin sheet and blanket with no additional blankets provided, on a few nights we were very cold when the A/C wouldn't turn on. I then tried to do a load of washing and found out the drier didnt work, it would spin but no air was being circulated. Upon checkout we advised the reception of our issues and they just brushed them off, almost as if we'd broken the appliances ourselves. At double what we would normally pay for a 3 night stay (cant quote dollar figure due to Hotels.com policy) i was expecting better value for money and everything to work, or at least be repaired at some time during our stay. Would only come back if the price was significantly lower. For this kind of money better places are available.
Stayed 3 nights in Jun 2021

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, room comfort
Family weekend stay
Beautiful spot for a holiday with the family. Checking in was seamless. Amenities need to be updated, other then that, will definitely be back in the summer.
Stayed 2 nights in Jun 2021

8/10 Good

Lisa

Travelled with group
Great house
The house was fabulous, large and sleeps 10. probably should advise that garage isn’t available for parking.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The cafe and restaurant were very disappointing.
Stayed 5 nights in Apr 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Location is great, lake makes it interesting.. good facilities such as multiple pools and tennis courts.. however not maintained well.. Property was not cleaned well .. spiders and cobwebs all over the balcony and front porch.. Both restaurants are very average and over priced..
Stayed 4 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is much more populated than I realised when booking, with both residential homes and holiday lettings. Each terrace (we experienced three) are all in varying degrees of decor and repair - one felt like a dark and dingy motor inn while another was a bright airy holiday home. The number of pools and tennis courts is great and the food we ate was all delicious.
Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
As per our earlier email Filthy apartment, old, lack of maintenance, broken/ uncomfortable lounges, dark and dingy Rooms, filthy shower screens, both toilets leaked onto floor when flushed, general lack of maintenance / upkeep through out, small outdated tv in weird location , we left a day early and cancelled a family dinner of 10 we had organised
Stayed 3 nights in Feb 2021

8/10 Good

Kiri

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great fun. Lots of activities for the kids. Beautiful scenery. Fantastic hospitality.
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Travelled with group
The property is old and rundown. Not enough parking for visitors. Difficult to contact reception - not able to contact them by phone and they did not respond to email.
Stayed 2 nights in Nov 2020

8/10 Good

Marie, Lemon tree Passage

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place beautiful surroundings the staff was very accommodating
Stayed 2 nights in Oct 2020

6/10 Okay

KIM

Disliked: Room comfort
TLC Needed
The resort has so much potential....it needs money spent on it .....staff were good.....Cams Wharf cafe was the only restaurant open and the service was bad and the food was terrible... also had potential if had been run by others. The location is magic just needs some TLC
Stayed 3 nights in Oct 2020