2/10 Terrible
Michael Joseph
Business traveller
14 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Selected the property in part because it advertised breakfast included. When I checked in, I asked what time breakfast would be in the morning. I was told that it would be between 6-9 am. When I went to reception in the morning, I was told that there was only coffee and tea. When I mentioned that I'd checked on breakfast when checking in, I was informed that breakfast was only included on weekends. The next day, I went for a cup of coffee. There was one air pot marked for coffee, and it was empty. I mentioned that there was no water tumbler in my room, and I was informed that I could take one of the paper cups located by the coffee air pot.
The TV in my room wasn't working.
The security was very questionable. The entry door to the wing where my room was located displayed a sign indicating that the door was locked 24 hours per day and that guests should use their key card to enter. There was no card reader by the door, and the door was never locked during my three day stay...day or night. I opted to take my most valuable property with me whenever I left the room...I didn't feel that the room was secure.
The one positive was that the WiFi worked well throughout my stay.
Michael Joseph
Stayed 3 nights in May 2024