Mini-fridge, microwave, coffee/tea maker

Reviews of Residence Inn by Marriott New York JFK Airport

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 390 out of 511 reviews" "
Rating 8 - Good. 75 out of 511 reviews" "
Rating 6 - Okay. 21 out of 511 reviews" "
Rating 4 - Poor. 13 out of 511 reviews" "
Rating 2 - Terrible. 12 out of 511 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Leona, Niagara on the Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a hotel close to JFK.
Stayed 1 night in May 2024

10/10 Excellent

Clarion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Great breakfast. Good bang for buck
Stayed 2 nights in May 2024

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rhea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very sweet and helpful. The place was quiet and clean. I’ll be staying again for sure!
Stayed 1 night in May 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. Conveniently located and the rooms were clean and large. The free breakfast and shuttle service was fantastic. Staff were helpful and friendly. Loved it and would stay again!
Stayed 1 night in May 2024

10/10 Excellent

Amir, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. The area needs a convenience store and a couple of halal restaurants and a park and it would be great! Staff is friendly and helpful. Breakfast was great and rooms were clean.
Stayed 5 nights in May 2024
Response from Residence Inn JFK on 21 May 2024
Dear Amir,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very short layover. The room was great and appreciated shuttle in the morning. Breakfast was also very good.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 May 2024
Dear Eva,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff--from check in, valet parking, dinner at sister hotel 30 feet away, clean room, great breakfast, shuttle drivers, and check out. Just what we needed...THANK YOU!
Stayed 1 night in May 2024
Response from Residence Inn JFK on 19 May 2024
Dear Jennifer,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 Excellent

fady

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in May 2024
Response from Residence Inn JFK on 19 May 2024
Dear Fady,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 Excellent

Monica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was cool and the mattress was comfortable!
Stayed 1 night in May 2024
Response from Residence Inn JFK on 19 May 2024
Dear Monica,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 Excellent

Nitin

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Residence Inn JFK on 19 May 2024
Dear Nitin,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. Facility was updated and well kept. The A/C though was a little noisy when on.
Stayed 1 night in May 2024
Response from Residence Inn JFK on 19 May 2024
Dear Wilson,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff, very accommodating and amazing property. Perfect for families.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 9 May 2024
Dear Rian,Thank you for your incredibly kind words. It means so much to us to know that we not only met but exceeded your expectations during your stay at the Residence Inn. It was an absolute pleasure to host you, and we are thrilled that you had such an amazing experience.We truly hope to welcome you back soon for another wonderful stay. If there is anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Looking forward to your return

10/10 Excellent

Chavantay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time at the residence inn. Mark and Kevin, two of the front desk agents were helpful and informative with how to get about Queens and in the city in general. They offered great spaces to experience NY, always smiling and great conversationalist. The transit of the hotel shuttle was timely and enjoyable and it is right outside of a bus station that can take you further into Jamaica, which made getting to terminals and subways easy for those that don't want to drive. Downsides were that there were 2 times we could've smelt paraphernalia in our room, maybe due to the HVAC systems, it doesn't last long but it's noticeable. Other downside was the neighbourhood itself was filled with litter and debris, making it a bit unsightly. It was cleaner by the time we left though, and we stayed for about 5 days.
Stayed 5 nights in Apr 2024
Response from Residence Inn JFK on 9 May 2024
Dear Chavantay,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

Asha, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and nice
Stayed 1 night in Mar 2024
Response from Residence Inn JFK on 9 May 2024
Dear Asha,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 Excellent

Onika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Residence Inn JFK on 9 May 2024
Dear Onika,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Orland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is close by to access
Stayed 1 night in May 2024
Response from Residence Inn JFK on 19 May 2024
Dear Orland,Thank you so much for sharing your kind words and positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Residence Inn JFK on 9 May 2024
Dear Claire,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Dody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of their way to make sure we were promptly picked up at JFK and had all our needs met at the hotel. Warm and welcoming at front desk, bar area and restaurant.
Stayed 1 night in May 2024
Response from Residence Inn JFK on 9 May 2024
Dear Dody,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your recent stay at Residence Inn. Our team works hard to ensure that every guest has a memorable and comfortable visit, and it means a lot to us that we were able to meet your expectations. We truly appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Good for at the Marriott across the street.
Stayed 1 night in May 2024
Response from Residence Inn JFK on 19 May 2024
Dear Suzy,Thank you for taking the time to share your recent positive experience at the Marriott Residence Inn. Your kind words are truly appreciated. We are delighted to hear that you enjoyed your stay with us. It's feedback like yours that motivates us to continue delivering exceptional service to all our guests. We look forward to hosting you again and ensuring that your next stay is equally memorable.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 May 2024
Dear Sharon,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Sunil, Mumbai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very courteous and helpful from the front desk to the cafeteria. Also the beds were very comfortable and the room was new and functional for a one stay .
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 3 May 2024
Dear Sunil,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly acceptable for a one night layover at JFK.
Stayed 1 night in Feb 2024
Response from Residence Inn JFK on 30 Apr 2024
Dear James,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

James, Vancouver

Liked: Staff & service, property conditions & facilities
Easy location to JFK travel. Free shuttle, good breakfast, clean space and nice rooms with big bathrooms/showers. Nice staff too!
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 30 Apr 2024
Dear James,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 Excellent

Narvanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely environment
Stayed 9 nights in Apr 2024
Response from Residence Inn JFK on 30 Apr 2024
Dear Narvanie,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your recent stay at Residence Inn. Our team works hard to ensure that every guest has a memorable and comfortable visit, and it means a lot to us that we were able to meet your expectations. We truly appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Camille

Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 May 2024
Dear Camille,Thank you for your incredibly kind words. It means so much to us to know that we not only met but exceeded your expectations during your stay at the Residence Inn. It was an absolute pleasure to host you, and we are thrilled that you had such an amazing experience.We truly hope to welcome you back soon for another wonderful stay. If there is anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Looking forward to your return.

8/10 Good

Lashun

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Residence Inn JFK on 30 Apr 2024
Dear Lashun,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

4/10 Poor

Edward

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 28 Apr 2024
Dear Edward,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

8/10 Good

Rutendo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 28 Apr 2024
Dear Rutendo,Thank you so much for sharing your positive experience during your stay at the Residence Inn. It was truly a pleasure to have you as our guest. We take great pride in providing exceptional service and creating memorable experiences for our guests, and we are thrilled to hear that we could exceed your expectations.We look forward to welcoming you back on your next visit, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

8/10 Good

Dion

Stayed 1 night in Mar 2024
Response from Residence Inn JFK on 28 Apr 2024
Dear Dion,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

Rebecca, Seattle

Liked: Property conditions & facilities
Shuttle to jfk very convenient
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 28 Apr 2024
Dear Rebecca,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

8/10 Good

Damien

Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 May 2024
Dear Damien,Thank you for taking the time to share your recent positive experience at the Marriott Residence Inn. Your kind words are truly appreciated. We are delighted to hear that you enjoyed your stay with us. It's feedback like yours that motivates us to continue delivering exceptional service to all our guests. We look forward to hosting you again and ensuring that your next stay is equally memorable.

10/10 Excellent

Aishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SAFE AND BEAUTIFUL
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 22 Apr 2024
Dear Aishah,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very new construction, rooms in immaculate shape, quiet, no airport or traffic noise.
Stayed 3 nights in Apr 2024
Response from Residence Inn JFK on 22 Apr 2024
Dear Michael,Your feedback fills us with absolute gratitude. It brings us immense joy to hear how much you enjoyed your stay at the Residence Inn. We are deeply committed to providing amazing customer service, and knowing that we achieved this during your visit makes us incredibly proud.Thank you for taking the time to share your experience. We would be honored to host you again, and we eagerly await your next visit. If there's anything we can do to make your next stay even more exceptional, please feel free to let us know.

10/10 Excellent

Kyle

Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 May 2024
Dear Kyle,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Hind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk agent!
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 Apr 2024
Dear Hind,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not walkable to dining or after dark, easy to get to airport, easy to order in.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 Apr 2024
Dear Cherry,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating and helpful. Everyone we met was happy and caring. An unexpected stay that was a stay to remember.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 19 Apr 2024
Dear Ruth,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 12 Apr 2024
Dear Marcio,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We chose this hotel for its free airport shuttle, to get as much sleep as possible. This was a mistake. We had to make two phone calls and wait 50 minutes for the shuttle bus. Next, the room was prepared for two instead of three people, so the bedding for the sofabed was missing. Reception said they would send housekeeping. This only happened 1 hour later, after repeating the request. The hotel itself was clean and comfortable. Breakfast was OK. So, my opinion: the hotel is good, but if you arrive at JFK in the evening and want to sleep soon after arrival, consider other options.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 11 Apr 2024
Dear Lindsey,We are truly sorry to hear that your recent stay with us at the Residence Inn by Marriott JFK did not meet your expectations. We strive to provide excellent customer service to all our guests, and it is disappointing to hear that we fell short in your case. Please accept our sincerest apologies, and know that we are dedicated to making improvements based on your feedback. We hope for the opportunity to better serve you in the future.

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen, excellent staff. Hotel cares about the customer and wants you to feel comfortable
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 12 Apr 2024
Dear Peter,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 Excellent

Norah

It was perfect. I would have liked room service as I was tired from traveling.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 10 Apr 2024
Dear Norah,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at front desk.
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 10 Apr 2024
Dear Maria,We are truly grateful for your kind words and for sharing your satisfaction with your recent stay at our hotel. Your feedback means the world to us, as your satisfaction is our number one priority. We are overjoyed that we succeeded in providing you with a delightful experience.We look forward to the opportunity to host you again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us.

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating with all the weather-related delays
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 10 Apr 2024
Dear Noemi,Thank you for taking the time to share your feedback on your most recent stay with us. We appreciate your kind words and are delighted to hear that you enjoyed the outstanding service provided by our team. We strive to ensure that every guest has a memorable experience, and we are thrilled to know that we succeeded in making your stay a special one.We look forward to welcoming you back in the future and continuing to provide you with exceptional service.

10/10 Excellent

gaston

Liked: Cleanliness, staff & service, property conditions & facilities
The only available stores/food are on Rockaway Blvd and don’t feel too safe there
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 10 Apr 2024
Dear Gaston,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too much restaurants that are walkable but great hotel next to JFK.
Stayed 2 nights in Apr 2024
Response from Residence Inn JFK on 10 Apr 2024
Dear Tony,Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your recent stay at Residence Inn. Our team works hard to ensure that every guest has a memorable and comfortable visit, and it means a lot to us that we were able to meet your expectations. We truly appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only if your flight is delayed
Stayed 1 night in Apr 2024
Response from Residence Inn JFK on 10 Apr 2024
Dear Pablo,Thank you for sharing about your excellent experience and gave us the highest rating possible. It means a lot to us that you took the time to share your positive feedback. We hope to have the pleasure of welcoming you back on your next visit. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Hazel

Very attentive staff and super fast shuttle!!
Stayed 1 night in Mar 2024
Response from Residence Inn JFK on 1 Apr 2024
Dear HAzel,We are truly grateful for your kind words and for sharing your satisfaction with your recent stay at our hotel. Your feedback means the world to us, as your satisfaction is our number one priority. We are overjoyed that we succeeded in providing you with a delightful experience.We look forward to the opportunity to host you again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel affordable clean and staff were excellent
Stayed 2 nights in Mar 2024
Response from Residence Inn JFK on 1 Apr 2024
Dear Jessica,We are thrilled to have had the pleasure of providing you with the top-notch customer service that Marriott is known for. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations during your stay at our hotel.Thank you for choosing us, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.