Lobby lounge

Reviews of ModernHaus SoHo

4.5 out of 5
ModernHaus SoHo
27 Grand St, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Johan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Another 4 star up nosed hotel in SoHo. Why is it always 4 star hotels that has this attitude? Great bar on the roof top, to crowded pool area in conjunction. Terrible reception staff with 0 feel or intention to serve. Dirty windows all over the property, boring breakfast, you get the feeling. You will leave feeling you where there for them not the opposite.
Stayed 2 nights in May 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Shower did not have pressure. Gym equipment is dated.
Stayed 3 nights in May 2024
Response from ModernHaus SoHo on 23 May 2024
Hello Judith,Thank you for joining us in SoHo. We are glad to earn your positive score, and we appreciate your feedback on our showers and gym. We take your feedback to heart and hope to see you again one day to earn your five-star approval.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Sara Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in May 2024
Response from ModernHaus SoHo on 20 May 2024
Hello Sara,We love that you enjoyed a great stay, and we hope our paths cross again! We would love to host you again in vibrant SoHo!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower.
Stayed 2 nights in May 2024
Response from ModernHaus SoHo on 20 May 2024
Hello Thomas,We are glad our showers enhanced your stay with us at ModernHaus, and it would be our pleasure to ensure your comfort again soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Farris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Great staff, and great people! 10/10
Stayed 7 nights in May 2024
Response from ModernHaus SoHo on 13 May 2024
Hello Farris,Amazing is what we love to hear! Thank you for allowing us to pamper you in NYC, and do hurry back!Warm regards,Kori Yoran, General Manager

4/10 Poor

Rita

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
For almost $700 you can find a much better hotel. Service was not the best. Staff was not very helpful and acted annoyed. Concierge Made a reservation at 23 grand for us, when we arrived the res was never made. The manager at the restaurant was very accommodating and although we had to wait, was very apologetic. Room was very basic and sub par. If you are staying in Soho, stay at the Nomo. Same price, beautiful rooms, excellent service.
Stayed 1 night in May 2024
Response from ModernHaus SoHo on 6 May 2024
Hello Rita,We appreciate your feedback as it helps us to continue to perfect our hotel experience here at ModernHaus. We apologize for failing you at our concierge desk, and we hope you enjoyed your meal at 23 Grand. Service is paramount to us, and we take your feedback to heart. We hope we can win your heart in full one day.Warm regards,Kori Yoran, General Manager

10/10 Excellent

constance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great helpful front desk
Stayed 3 nights in Apr 2024
Response from ModernHaus SoHo on 19 Apr 2024
Hello Constance,We are delighted you enjoyed your time with us in SoHo and that our front desk team proved so helpful to you during your stay. Please remember us the next time you are in NYC!Warm regards,Kori Yoran, General Manager

10/10 Excellent

stefanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 3 nights in Apr 2024
Response from ModernHaus SoHo on 17 Apr 2024
Hello Stefanie,Amazing is what we love to hear! Thank you for making yourself at home at ModernHaus, and we would love to welcome you back the next time you are in Manhattan.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Near transit & fun neighborhood
Stayed 4 nights in Apr 2024
Response from Embassy Suites Denver on 17 Apr 2024
Hello Erin,As you discovered, our location is ideal for getting around the city! Thank you for making yourself at home with us, and do come back soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

NORMA, RENO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was great especially when our room was ready early. We will definitely come back to ModernHaus when we are back in NYC.
Stayed 1 night in Apr 2024
Response from Isael O'Sullivan on 15 Apr 2024
Posted Apr 11, 2024 Comment from Hotel ManagementApr 12, 2024 by ModernHaus SoHoHello Norma, Thank you for taking the time out of your day to share your top score with us! We are delighted you entrusted ModernHaus with your stay in the city, and we hope we can count on your return. Our modern oasis awaits! Warm regards

8/10 Good

Jacob

Stayed 5 nights in Mar 2024
Response from ModernHaus SoHo on 30 Apr 2024
Hello Jacob,What a pleasure to find your positive score waiting for us! We hope our SoHo escape will remain top-of-mind for future stays!Warm regards,Kori Yoran, General Manager

2/10 Terrible

Douglas

Stayed 1 night in Mar 2024
Response from ModernHaus SoHo on 1 Apr 2024
Hello Douglas,We are sorry to note from your score that your stay could have been improved upon. We hope our team members proved eager to assist with any issues that may have arisen while you were with us, and we hope to earn your full faith in us one day.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Rosa de

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff.
Stayed 4 nights in Mar 2024
Response from ModernHaus SoHo on 26 Mar 2024
Hello Rosa de,What a pleasure to find your five-star approval waiting for us! We hope you will return to see us again in SoHo soon! Our friendly team and inviting neighborhood await!Warm regards,Kori Yoran, General Manager

10/10 Excellent

sampriti

Stayed 1 night in Mar 2024
Response from ModernHaus SoHo on 12 Apr 2024
Hello sampriti,Thank you for taking the time out of your day to share your top score with us! We are delighted you entrusted ModernHaus with your stay in the city, and we hope we can count on your return. Our modern oasis awaits!Warm regards,Kori Yoran, General Manager

6/10 Okay

Emilia V., Newport Coast

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very noisy during day and night. Sleepless nights due to construction and some emergency trucks on the streets around. We left one night early.
Stayed 6 nights in Jan 2024
Response from Tamika on 18 Mar 2024
Dear Emilia, I apologize for the experience you had. I can understand how frustrating it may have been to constantly hear all of the street noise. We would love to invite you back when the construction is finished so that you can truly enjoy what we have to offer!

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from ModernHaus SoHo on 4 Apr 2024
Hello Philip,Thank you for taking the time to share your positive score with ModernHaus team! We loved hosting you here in the heart of SoHo, and we hope to see you again before too long!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed room with high ceilings and tons of natural light. Felt much larger than typical NYC hotels. Fantastic restaurants, coffee shops and shopping nearby
Stayed 4 nights in Feb 2024
Response from Isael O'Sullivan on 4 Mar 2024
We're happy to hear that you had a great experience at ModernHaus! We hope to see you again soon!Thanks,

10/10 Excellent

Cynthia

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got to the hotel late and was dog tired. Was greeted with the warmest, nicest front desk staff ever - Kristy and Allen. Kristy truly went out of her way to be extremely helpful and accommodating. Hotel was great, room was great but Kristy and Allen were the REAL STARS. This morning front desk staff was also very nice but I was busy catching an uber to the airport so there was not as much contact. Would stay there again in a heart beat.
Stayed 1 night in Feb 2024
Response from ModernHaus SoHo on 27 Feb 2024
Hello Cynthia,It warms our hearts to know that after a long day, you immediately felt at home with us at ModernHaus. Kristy and Allen are indeed valued members of our team, and they will both be happy to hear that their assistance made all the difference to you upon arrival.We can't wait to welcome you back to our modern enclave here in SoHo one day soon!Warm regards,Kori Yoran, General Manager

6/10 Okay

Karoline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
staff seemed bothered by Sunday chrck-in.
Stayed 1 night in Feb 2024
Response from Isael O'Sullivan on 19 Feb 2024
Hello Karoline,We are sorry to hear that your arrival experience was not up to par. We're going to address this with our team.We hope for another chance to earn your higher regard one day.Warm regards,

4/10 Poor

Buck, Denver

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ModernHaus SoHo on 19 Feb 2024
Hello Buck,We are sorry to note from your score that your stay could have been improved upon. We hope for another chance to earn your higher regard one day.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ModernHaus SoHo on 21 Mar 2024
Hello Rachel, Your top score makes our day! Thank you for joining us here in SoHo, and we hope your five-star approval will bring you back to our door soon.Warm regards, Kori Yoran, General Manager

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Location is perfect for walking. Would definitely go back.
Stayed 3 nights in Jan 2024
Response from ModernHaus SoHo on 12 Feb 2024
Hello Susan,Amazing is what we love to hear! Thank you for choosing to stay with us during your time in the city, as we know the choices are many. We can't wait to host you again!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Roxanne

Stayed 3 nights in Feb 2024
Response from ModernHaus SoHo on 7 Feb 2024
Hello Roxanne,We are honored to earn your top score following your stay with us here in SoHo. We hope our unique amenities and personalized touches will bring you back to our doors soon.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, stayed in the skyline room. It was amazing and the hotel staff are great. Restaurants and roof top bar are great additions
Stayed 1 night in Jan 2024
Response from ModernHaus SoHo on 29 Jan 2024
Hello Csaba,We share your frustration that your relaxing birthday weekend was marred by inconsiderate guests nearby. We regret that we could not do more to ensure your tranquility, and we hope for a chance to earn your trust one day.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 9 nights in Dec 2023
Response from ModernHaus SoHo on 17 Jan 2024
Hello Flora,Your top score makes our day! Hurry back to see us again in SoHo!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from ModernHaus SoHo on 11 Jan 2024
Hello Anna,What a pleasure to find your five-star approval waiting for us! Thank you for escaping the every day with us here in SoHo, and we hope to welcome you back before too much time has passed.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for NYC!
Nice and quiet, well located to walk around Soho, and great service - very responsive via text when the hair dryer in my room was not working! All in all, would totally stay here again.
Stayed 3 nights in Dec 2023
Response from ModernHaus SoHo on 8 Jan 2024
Hello guest,Thank you for basing your NYC trip at our SoHo escape! We are glad you found our hotel to be quiet and relaxing and that we provided the five-star service you are correct to expect. We love knowing our text messaging system worked so well with you, as we always like to stay in contact with our guests.We can't wait to see you again!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Kaylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Dec 2023
Response from ModernHaus SoHo on 2 Jan 2024
Hello Kaylan,What a treat to find your five-star approval waiting for us! Thank you for making yourself at home with us at ModernHaus, and we hope you will hurry back!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Gwynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from ModernHaus SoHo on 29 Dec 2023
Hello Gwynn,What a pleasure to find your five-star approval waiting for us! We hope you will remember us the next time New York City calls to you!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Alexandria

Stayed 1 night in Dec 2023
Response from ModernHaus SoHo on 29 Dec 2023
Hello Alexandria,Thank you for taking the time to share your five-star rating with our team here at ModernHaus. The pleasure was all ours, and we hope to entice you back in the new year!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Vidushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and Modern Room
Being a VIP member, I was upgraded to a lovely studio queen room with beautiful city views (we had a great view of the Freedim tower and sun rises and sun sets). The rain shower was lovely as were the automated shades/black out curtains. The staff was friendly and knowledgeable too and the breakfast at Jumpin Jacks top notch. The rooftop bar was also elegant and cozy. would stay here again
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 27 Dec 2023
Hello Vidushi,It was our pleasure to upgrade you upon arrival as a VIP guest, and we are glad you loved your studio queen with views of the city, including the iconic Freedom Tower. We, too, love our rain showers and blackout curtains to ensure full comfort in our urban setting, and we are delighted you lingered for breakfast at Jumpin Jacks. Until next time!Warm regards,Kori Yoran, General Manager

8/10 Good

Harsharn

Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 26 Dec 2023
Hello Harsharn,What a pleasure to earn your positive score this holiday season! We hope to see you again before too much time has passed.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 21 Dec 2023
Hello Mauricio,Thank you for joining us in SoHo! We hope to see you again in the new year!Warm regards,Kori Yoran, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good part of SoHo NYC
Stayed 2 nights in Dec 2023
Response from ModernHaus SoHo on 19 Dec 2023
Hello guest,Thank you for sharing your stamp of approval! We loved hosting you here in SoHo, and we hope you will call ModernHaus your home away from home upon your next visit to the city as well.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Chandni, Washington

Stayed 3 nights in Dec 2023
Response from ModernHaus SoHo on 18 Dec 2023
Hello Chandni,Thank you for joining us in SoHo! The pleasure was all ours, and we would love for you to come 'home' to ModernHaus again.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Jaeyun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from ModernHaus SoHo on 18 Dec 2023
Hello Jaeyun,Thank you for joining us in the city for a five-star stay! We would love to repeat the experience in 2024!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Lani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from ModernHaus SoHo on 13 Dec 2023
Hello Lani,What a treat to find your perfect score waiting for us! We loved hosting you in Manhattan and hope to repeat the experience soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ModernHaus SoHo on 11 Dec 2023
Hello Anthony,Thank you for joining us in SoHo for a five-star visit! We would love to repeat the experience soon!Warm regards,Kori Yoran, General Manager

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ModernHaus SoHo on 11 Dec 2023
Hello Alexander,Thank you for entrusting the ModernHaus SoHo with your visit to the city. We loved welcoming you through our doors and we hope you found time to take advantage of our many unique amenities.Warm regards,Kori Yoran, General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Soho Hotel
Room comfortable; front desk and management friendly and very helpful. They are clearly service-oriented. Would stay there again.
Stayed 4 nights in Nov 2023
Response from ModernHaus SoHo on 5 Dec 2023
Hello guest,It was our pleasure to welcome you to SoHo with open arms, and we're glad you found our team to be friendly and helpful at every turn. We will share your compliments with our team, and we hope to see you again!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skyline King room view was amazing!!! Staff was very attentive and welcoming!! We will be back hopefully soon!!
Stayed 2 nights in Nov 2023
Response from Isael O'Sullivan on 29 Nov 2023
Hello Michelle, thank you for settling in with us in SoHo! We hope we can repeat the experience and make more memories with you again soon!We're glad to hear that you enjoy our view and our staff! We hope to see you soon.Warm regards

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from the corner room of freedom tower and downtown manhattan.
Stayed 3 nights in Nov 2023
Response from ModernHaus SoHo on 28 Nov 2023
Hello Nicholas,Amazing views are what our corner rooms and suites are all about, and we're glad you enjoyed your stay with us in SoHo.Until next time!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Edric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Nov 2023
Response from ModernHaus SoHo on 28 Nov 2023
Hello Edric,Thank you for sharing your top score with us! We would love to welcome you back to our SoHo oasis soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Youngmi

Stayed 3 nights in Nov 2023
Response from ModernHaus SoHo on 27 Nov 2023
Hello Youngmi,Your top score leaves us smiling! Thank you for joining us in SoHo, and do come back to see us again soon!Warm regards,Kori Yoran, General Manager

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on 14 Nov 2023
Hello Johnathan,Thank you for staying with us in SoHo! We hope we can repeat the experience and make more memories with you again soon! Warm regards,

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Modernhaus is definitely my new favorite hotel. I’ve been someone who goes to New York often and I normally stay at the Arlo which is also a great hotel. But HONESTLY I think I just found my new favorite hotel for New York. They make everything so much easier and the staff everyone is so attentive. To get in contact was super simple because it was all through text so if I wasn’t at the hotel I could just text and they would help me and update me. the rooftop and jumpin jacks was great, and don’t even get me started on the heated floors in the bathroom. Best thing ever, only issue was it was hot but that’s just a personal issue for me as I like to freeze while sleeping but all I did was crack open the window at night to help be colder in the room and that was way more than enough. Definitely would be staying back at Modernhaus for for sure as it is my new favorite hotel.
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on 9 Nov 2023
Hello Crystal, We love hearing from guests who so appreciate our front desk service and warm welcome to SoHo. Thank you for your time and we hope to see you soon!Warm regards,

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Great for a working vacation
Stayed 1 night in Oct 2023
Response from Isael O'Sullivan on 7 Nov 2023
Hello Casey,Thank you for recommending us to others!We believe our property is an ideal mix between work and still be able to enjoy everything Soho and New York has to offer.We would love to serve as your home base in the city again soon.Warm regards,

8/10 Good

roxanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unique, loved the decoration, the bars and the restaurant is amazing. The bed is super comfy.You can walk around soho, lots of shops, coffees, trendy restaurants, little italy and chinatown is near. Not so far from brooklyn and time square. The hotel is nice and very welcoming.
Stayed 3 nights in Nov 2023
Response from Isael O'Sullivan on 7 Nov 2023
Hello Roxanny, Thank you for making yourself at home with us in SoHo! We agree that our neighborhood is the ideal place to lay one's head in the city, and we're glad you enjoyed our location. Please join us for our hospitality, modern vibes, and views again soon!Thanks,

10/10 Excellent

Krishnan, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Nice king corner room. Near SOHO shopping and dining Con: parking problem, construction noise,
Stayed 2 nights in Oct 2023
Response from ModernHaus SoHo on 3 Nov 2023
Hello Krishnan,Thank you for making yourself at home with us in one of our spacious and comfortable corner rooms. As you noted, our modern oasis is near wonderful dining and shopping, and we hope to welcome you back once nearby construction is complete.Warm regards,Kori Yoran, General Manager

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern and chic!
Stayed 1 night in Aug 2023
Response from ModernHaus SoHo on 2 Nov 2023
Hello Alexander,The pleasure was all ours! Thank you for appreciating our sense of style and design, and we hope to host you again in the city soon.Warm regards,Kori Yoran, General Manager