Exterior

Reviews of LaGuardia Plaza Hotel

4 out of 5
LaGuardia Plaza Hotel
104-04 Ditmars Blvd, East Elmhurst, NY

Reviews

7.8

Good

Rating 10 - Excellent. 734 out of 1614 reviews" "
Rating 8 - Good. 385 out of 1614 reviews" "
Rating 6 - Okay. 207 out of 1614 reviews" "
Rating 4 - Poor. 126 out of 1614 reviews" "
Rating 2 - Terrible. 162 out of 1614 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Marisa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient for staying near LGA (especially for the shuttle, & I'll say the best employee I interacted with was the early morning shuttle driver! He was so cheerful!) & the rooms are clean and a good size. That's about it for the pros. For the cons, the "newly renovated gym" already had a broken machine, the bed was extremely hard (& I like a firm mattress), staff was unhelpful & mostly unfriendly, & they charge an early check in fee of $100 that's not disclosed anywhere on Expedia or their website, & they won't waive it. After complaining the manager said she'd reduce it for me (after saying I should've called in advance to ask if they have one, but only once previously have I been to a hotel that charges one & it was clearly stated on the website, in all my years of travel I've never had to ask), then when I checked out the next day it was still on there in full. Luckily the girl working the front desk during check out was the only other great employee I encountered, & she fixed it for me.
Stayed 1 night in May 2024

6/10 Okay

Margarita

Stayed 1 night in May 2024
Response from General Manager on 29 May 2024
Dear Margarita, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Effie Mikedis General Manager

8/10 Good

Shanelle

Travelled with family and small children
Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Shanelle, We are happy you chose LaGuardia Plaza Hotel for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

4/10 Poor

robert, Hudson Falls

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Would not stay there again..for price we paid rooms were not the best
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Robert, Thank you for taking the time to post a review of your time with us. We were disappointed to read our accommodations did not provide the value for which you were hoping. As with most cities, certain times of the year are busier and command higher rates; however, we do make every effort to be priced competitively. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Effie Mikedis, General Manager

8/10 Good

Nicole

Travelled with partner
Liked: Staff & service, amenities
The staff and shuttle staff were wonderful. For a night in between flights it did the job we needed it to do. The room was rundown though.
Stayed 1 night in Apr 2024
Response from General Manager on 28 May 2024
Dear Nicole, Thank you for staying with us at LaGuardia Plaza Hotel! It is terrific to know that our team, especially shuttle drivers, made such a wonderful impact during your stay. Our entire staff loves to provide first-class treatment to our guests, so we really appreciate your comments and will enjoy passing them along. We value your comments regarding the condition of our rooms and have taken note of them. We hope to see you again the next time you are in the NYC area. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Archie

Travelled with partner
Liked: Amenities
Comfortable and clean
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Archie, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a great stay at LaGuardia Plaza Hotel. It is also fantastic to read you loved our spotless property. Our entire staff looks forward to welcoming you back soon! Effie Mikedis, General Manager,LaGuardia Plaza Hotel

4/10 Poor

Hailing

Liked: Cleanliness
Disliked: Staff & service
A few dozen people hanging outside the hotel making a lot of noise.
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Hailing, Thank you for taking the time to evaluate your stay. We are sorry for the noise issues you had while you were here. Unfortunately, the public area and the environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Thank you again for your feedback.Effie Mikedis,General Manager

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service
Whole hotel needs an update. Bathroom old and some stained caulking. Toilet seat doesn’t cover the porcelain. No cups for water in the room, only 2 coffee cups. Noisy ventilation- irregular clanging. Breakfast buffet pretty good, not the best. Nice people.
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Dear Barbara, Thank you for staying with us and for providing your comments. We are pleased you liked our breakfast. However, we regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We are also sorry for the noise disturbances you experienced. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. Thank you again for your feedback. We hope you will reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future.Effie Mikedis General Manager, LaGuardia Plaza Hotel

2/10 Terrible

Ahmed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from General Manager on 27 May 2024
Dear Ahmed, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Effie Mikedis General Manager

10/10 Excellent

Ernest

Liked: Cleanliness
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Dear Ernest, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying and had a great experience.
Stayed 3 nights in May 2024
Response from General Manager on 26 May 2024
Dear Rachel, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and we hope your experience left you feeling refreshed, cared for, and valued! We look forward to seeing you again soon. Effie Mikedis, General Manager,LaGuardia Plaza Hotel

8/10 Good

William J, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could not accept charges to the room. Everything you did, eat, drink etc had to be charged immediately.
Stayed 3 nights in May 2024
Response from General Manager on 24 May 2024
Dear William, Thank you for including LaGuardia Plaza Hotel in your travel plans! We value your rating. However, we were disappointed that you felt the price did not meet your expectations. We make every effort to be priced competitively. Thank you again for your review. We hope to see you soon!Effie Mikedis General Manager,LaGuardia Plaza Hotel

8/10 Good

Sageewanlall

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nadia

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from General Manager on 24 May 2024
Dear Nadia, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Edouard

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from General Manager on 22 May 2024
Dear Edouard, Thank you for choosing LaGuardia Plaza Hotel. We were pleased that we exceeded your expectations during your visit. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

10/10 Excellent

Jon, Whitefish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Shivam Patel FOM on 22 May 2024
Hi Jon,Thank you for your wonderful review, I am so glad you enjoyed your stay with us, safe travels and we hope to see you soon.

2/10 Terrible

Johnny

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
There was no air conditioning. I called them at. 9 to pm to report it and no one came. Then I called them again around 12 Ans they moved me to another. So at the end I did not sleep at all and I left the hotel around 7 am. They offer a credit I don’t know how. But it was as really bad I got tired to my mettin
Stayed 1 night in May 2024
Response from Shivam Patel FOM on 22 May 2024
Hi Johnny,Thank you for taking the time to write us a review, I sincerely apologize for the inconvenience you had during your stay with us. I also want to apologize that we had to move you to different rooms. I have contacted our Maintenance/Engineering department to make sure that in future these issues don't come up again, and are resolved quickly. Safe travels sir.

8/10 Good

Hunt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shivam Patel FOM on 22 May 2024
Hi Hunt,Thank you for your review, safe travels to you and we hope to see you again soon.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Marvin, Thank you for choosing LaGuardia Plaza Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Effie MikedisGeneral ManagerLaGuardia Plaza Hotel

8/10 Good

Talha

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Talha, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie MikedisGeneral ManagerLaGuardia Plaza Hotel

10/10 Excellent

Wright

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly convenient to the Arthur Ash Stadium and very comfortable.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Wright, Thank you for being our guest and for sharing your experience. We're thrilled our location across from Arthur Ash Stadium and just minutes from Manhattan worked out well for you. Our guests tell us that staying close and connecting is what they love about our location, so thank you for your comments. We appreciate you being our guest, and we hope you will visit LaGuardia Plaza Hotel the next time you are in the NYC area. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Alll good
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Dennis, Thank you for your excellent feedback! We are glad you had such a positive experience during your time at LaGuardia Plaza Hotel, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at LGA once I called it took five minutes for the shuttle to arrive the front desk staff was very friendly and the restaurant's atmosphere was very comfortable and food was good
Stayed 1 night in May 2024
Response from General Manager on 18 May 2024
Dear Olive, Thank you for sharing your recent experience with us. We are pleased to hear that you found our shuttle service prompt upon your arrival at LaGuardia Plaza Hotel and that you encountered a wonderful check-in experience. We are also delighted to know that you enjoyed the relaxing atmosphere of our restaurant and that the food was delicious. Your satisfaction is our priority, and we are thrilled that these aspects of your stay contributed to a positive experience. We appreciate your feedback and look forward to welcoming you back in the future.Effie Mikedis,General Manager LaGuardia Plaza Hotel

10/10 Excellent

Daniel

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager, on 17 May 2024
Dear Daniel, We appreciate you taking the time to leave your generous rating regarding your recent visit to the LaGuardia Plaza Hotel. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Teddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Good room space.
Stayed 1 night in May 2024
Response from LaGuardia Plaza Hotel on 12 May 2024
Dear Teddy, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and how much you enjoyed our impeccable property along with spacious accommodations. We look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Ruizhao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 11 May 2024
Dear Ruizhao, Thank you for choosing LaGuardia Plaza Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

6/10 Okay

Edward

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Every week the company i work for brings me to nyc, and the Laguardia plaza has been the go to for ease of being centrally located. We drive down from upstate, more than 6 hrs away, and at the end of a long day, the last thing anyone wants is to be hassled by the front desk concierge name Nick, they made it an issue for parking our truck, and couldn't find the printable pass that was tight in front of them, then proceeded to call security to allow us to park-(which we were in the proper spot, thanks to john for informing me that it was), and that the desk was more concerned about upselling the restaurants-(to which we visit every week anyway, so much so that they know us by site). We will be back next week, i just hope this comes to the attention of their management team. See you soon.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Edward, Thank you for the feedback. While we are happy to know you liked our ideal location and that your overall visit was pleasant, we are sorry to hear about the concerns you had with our front desk service with regard to your parking while you were here. We appreciate you bringing this to our attention; this will be shared with our team as it helps us identify areas of improvement so we can serve our guests better moving forward. We hope to have another opportunity soon to show you the exceptional experience you deserve.Effie Mikedis,General Manager

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear everything in the hallway, not exaggerating. Literally can make out word by word.
Stayed 2 nights in May 2024
Response from General Manager, on 9 May 2024
Dear Heidi, Thank you for choosing LaGuardia Plaza Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us. However, we are sorry for the noise disturbance you underwent and the inconvenience this has caused. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Thank you again for your feedback, and we look forward to your return visit. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Viacheslav

Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Viacheslav, Thank you for choosing LaGuardia Plaza Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

10/10 Excellent

Tanisha

Travelled with family
Liked: Amenities
Everything was good
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Dear Tanisha, Thank you for choosing LaGuardia Plaza Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 Good

Elke

Stayed 1 night in Apr 2024
Response from General Manager on 27 May 2024
Dear Elke, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2024
Response from Shivam Patel FOM on 6 May 2024
Tiara,Thank you for the wonderful review I will share the positive feedback with my team, safe travels and we hope to see you again the next time you travel with us.

8/10 Good

Patrick, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 8 May 2024
Dear Patrick, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at LaGuardia Plaza Hotel, and we look forward to welcoming you back soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Excellent

Lynziel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shivam Patel FOM on 6 May 2024
Hi Lynziel, Thank you so much for taking the time to write us a review, safe travels and we hope to see you again.

10/10 Excellent

Quneetsha, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the pool was open. It said it woulf be open by may 1st. So I booked afterwards. However, it was not ready. Its okay, we had a good stay anyway.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Quneetsha, Thank you for staying with us and for the excellent review! We are pleased you had an enjoyable time while you were here. We value your comments regarding the pool and have taken note of them. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis General Manager,LaGuardia Plaza Hotel

4/10 Poor

William

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Shivam Patel FOM on 6 May 2024
Mr. William,Thank you for taking the time to write us a review, I do apologize for any inconveniences you may have had at our hotel. Safe travels

10/10 Excellent

Athena A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 6 May 2024
Dear Athena, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Akquella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. They had places you can eat in the hotel. They also had a convention going on.. very nice. Stayed there because it was close to LGA..
Response from General Manager on 5 May 2024
Dear Akquella, Thank you for the wonderful feedback! It's great to know you found LaGuardia Plaza Hotel perfect for your visit. We are thrilled our accommodations, amenities, and convenient location worked well for you. Thank you for staying with us, and we look forward to welcoming you back soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Excellent

Randy

Stayed 1 night in May 2024
Response from GENERAL MANAGER on 25 May 2024
Dear Randy, Thank you for staying with us and for the excellent rating! We are thrilled you had a great visit with us here at LaGuardia Plaza Hotel. Our staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks. We look forward to welcoming you back the next time you are in the New York City area.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

8/10 Good

Vashti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was what i expected. Clean , friendly staff and good food.
Stayed 1 night in May 2024
Response from General Manager on 4 May 2024
Dear Vashti, Thank you for staying with us and sharing your experience. We're happy you enjoyed our hospitality, delicious food offerings, and immaculate accommodations. Our entire team at LaGuardia Plaza Hotel is dedicated to delivering only the best in service, and we hope you will give us another opportunity to serve you again soon! Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Excellent

Simon

Travelled with family
Liked: Property conditions & facilities
Nice room nice people
Stayed 1 night in May 2024
Response from General Manager on 3 May 2024
Dear Simon, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! Thank you for your generous comments regarding our revitalizing accommodations and courteous associates. Thank you for being our guest, and we look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Excellent

James

Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear James, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

6/10 Okay

Laneko

Liked: Cleanliness
The property was well kept it just needs update some of the furniture in the rooms.
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Laneko, Thank you for sharing a review of your recent stay with us. We regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon.Effie Mikedis,General Manager

10/10 Excellent

Saketh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Saketh, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you loved our well-appointed rooms! We look forward to having you back the next time you are in the NYC area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Excellent

Thomas, Parrish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had to stay one night when we flew into LaGuardia airport so this hotel was a convenient choice. The food was very good and the staff was very nice. The hotel was getting a little bit of an overhaul and there was an issue with using a credit card in the dining area and bar. They were only accepting cash. But they did have ATMs available.
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Thomas, Thank you for staying with us overnight and sharing your comments. We are happy you liked our service and the delicious food we serve. However, we regret any inconvenience caused by the mode of payment. We value your patience in this matter. Thank you again, and we hope you will choose us the next time you visit the area.Effie Mikedis, General Manager, LaGuardia Plaza Hotel

8/10 Good

Ashley, Norfolk

It was okay but over priced
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Ashley, Thank you for sharing a review of your recent stay with us. We were pleased you enjoyed your overall stay, and we will certainly share your opinions regarding the price of your visit appropriately. We make every effort to be competitive with similar hotels in the area, and we always strive to provide exceptional service and hospitality to each of our guests. We truly value your feedback and hope to have another opportunity to welcome you back to our hotel. Effie Mikedis General Manager

10/10 Excellent

Smitha

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a very comfortable stay.
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Smitha, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a comfortable time at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed and connected to your family and friends, along with exploring the attractions and culture of the city. Our entire staff looks forward to welcoming you back soon! Effie Mikedis, General Manager,LaGuardia Plaza Hotel

6/10 Okay

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities
Got an invoice with $30 parking fee charged to my card …I never even used the parking garage .. it was just an assumption and based on that they charged… I had to call and let them know… usually I don’t even look… other than that all ok.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Zeeshan, Thank you for being our guest and for your candid review. We regret to learn that you experienced a billing-related discrepancy. We appreciate you bringing this to our attention and being patient in this matter. As this is concerning, we will review this with the appropriate individuals to ensure such a concern is not repeated. We are grateful for your understanding in the meantime. Thank you again for staying with us; we wish you safe travels.Effie Mikedis,General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Richard, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service
The area around the hotel was scary. Was afraid to go outside.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Margaret, Thank you for the comments. Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn about the issues you had near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope to have the opportunity to welcome you again soon. Effie Mikedis General Manager