Deluxe Room | Individually decorated, individually furnished, iron/ironing board
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Reviews of Hotel MOCA NYC

2 out of 5
Hotel MOCA NYC
505 W 181st St, New York, NY

Reviews

5.2
Rating 10 - Excellent. 35 out of 197 reviews" "
Rating 8 - Good. 28 out of 197 reviews" "
Rating 6 - Okay. 26 out of 197 reviews" "
Rating 4 - Poor. 26 out of 197 reviews" "
Rating 2 - Terrible. 82 out of 197 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gerardo

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in May 2024

8/10 Good

Nicholas, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Cash rates clearly posted; these are competitive with other similar hotels. Good, clean room. So far, no complaints!
Stayed 1 night in May 2024

2/10 Terrible

Kaylee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the property was dirty and the room was run down
Stayed 1 night in May 2024

2/10 Terrible

Greta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken shower head. Shower only had one door, not clean, worn out, broken fixtures. Missing table, no phone to call the front desk. Definitely not worth the price. Just not maintained at all.
Stayed 1 night in May 2024

2/10 Terrible

Greta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower only had one door, not clean, worn out, broken fixtures. Missing table, no phone to call the front desk. Definitely not worth the price. Just not maintained at all.
Stayed 1 night in May 2024

2/10 Terrible

Lara Susan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to NYC and want to stay in a drug filled dirty motel with peeling wall paper, busted in doors, rooms by the hour where people are loudly having sex with no sound proofing between room then this is the place for you! Absolutely disgusting and I can’t believe Expedia even promotes this property. The whole place stinks like cigarettes. Random splatters all over the walls in our room. The towel hanger was broken off the walls. Lamps have bulbs but no shades. I can’t think of a single good thing to say about this motel. I feel gross even thinking about having stayed here with my family. Ew! I wish I could give it zero stars. What the heck. So nasty.
Stayed 4 nights in May 2024

4/10 Poor

Marissa

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would not classify this as a hotel, but rather a motel given at the check-in window there are hourly options. My room was absolutely the bare minimum. Not even a chair to sit in, although a desk was provided. No clock, not a single hanger, or a blow dryer, or an iron, which were all necessities for my trip. During the middle of the night I could smell cigarettes coming from the air ducts. Never again will I stay here. The one positive thing I can say is that the young woman who checked me and was very polite, courteous, and professional. Overall, a terrible experience and I couldn’t wait to leave.
Stayed 1 night in May 2024

2/10 Terrible

CHAE

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not really hotel. This is motel... The dirty , cannot controll AC and could hear everything from next door. That area is not definitely not safe zone..
Stayed 1 night in May 2024

2/10 Terrible

stalin

Disliked: Cleanliness, amenities, property conditions & facilities
Dont like it
Stayed 2 nights in Mar 2024

6/10 Okay

Cristina

Travelled with partner
Disliked: Cleanliness, staff & service
It is ok to be a last minute check in!! Staff is great!
Stayed 4 nights in May 2024

6/10 Okay

Sokhna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ehh it’s really just quick n cheap last min thing.
Stayed 1 night in May 2024

6/10 Okay

Maycol

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was close to transportation and close to dining
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was clean
Stayed 1 night in May 2024

10/10 Excellent

Amar

I have been at the hotel for two days and my room has not been cleaned
Stayed 1 night in May 2024

2/10 Terrible

Dai-Milan

Stayed 3 nights in May 2024

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and good staff
Stayed 1 night in May 2024

6/10 Okay

Kelsey

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Cherlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nevaly, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 1 night in Apr 2024

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
The staff were not especially competent and never followed through with replacing the light bulb in the dingy shower, so we had no light in the bathroom the entire time. The cigarette smoke smell in the room obviously isn't great too. I'm not picky with hotels but this one wasn't very good
Stayed 5 nights in Apr 2024

10/10 Excellent

Debra

Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quite excellent
Stayed 1 night in Apr 2024

8/10 Good

Rodeski

Stayed 2 nights in Apr 2024

6/10 Okay

Erin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t be like me and just “see for myself” take it from the reviews. It’s not worth it.
Stayed 3 nights in Apr 2024

2/10 Terrible

Richard, Cape Coral

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The city shoul shutdown the hotel… unacceptable EXPIDIA RISK. The customers sending them to that place is a … …..SEX PAY BY HOUR HOTEL How dare your company sent us to that horrendous place!
Stayed 1 night in Apr 2024

4/10 Poor

Laixsa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the place to stay
Stayed 1 night in Apr 2024

2/10 Terrible

MAGUETTE

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is filthy, not cleaned on a daily basis, so very poor conditions
Stayed 2 nights in Apr 2024

8/10 Good

MARIA RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

ABIR

Stayed 8 nights in Apr 2024

4/10 Poor

Deborah

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping broken lights and doors. Rents by the hour. No hairdryer
Stayed 3 nights in Apr 2024

10/10 Excellent

Jahlill

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

4/10 Poor

diamond

Stayed 1 night in Apr 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was pleasant
Stayed 1 night in Apr 2024

2/10 Terrible

Kiana

Stayed 1 night in Apr 2024

2/10 Terrible

Elyse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

2/10 Terrible

Alberto

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No a good service, 3 days with the trash on room, broken elevator, cockroaches in the room, no shairs and other stuff, I that lost my money
Stayed 3 nights in Apr 2024

6/10 Okay

Felix

Liked: Staff & service
It was ok
Stayed 1 night in Apr 2024

4/10 Poor

Gisell

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a noisy area (bus stop in front and constant cars honking and driving by). Entrance is fine, like of a 2 star hotel. It did alarm me when I saw a sign in front saying they rent rooms by the hour also. So it made me feel like it was a dirty hotel/motel although I didn't know that when booking through Expedia. When you get upstairs it feels like a NYC apartment building. The room I got was not safe, did not have safety lock on door. Balcony didn't have safety lock either. The bedroom sheets had a hole from what looked like cigarette burn, and room smelled slightly like smoke. The bathroom was dirty -- toilet had #2 marks on the side of it. The wall next to the toilet was also dirty. What bothered me most was constant noise and yelling in the hallways. When I walked in I saw groups of teenage boys but didn't think anything of it. When I get to my room, that evening and night  I constantly have to stop my work because it sounds like yelling and like fights were starting right outside of my door. This made me anxious to even go outside to pick up my food delivery. This continued all through late night. I honestly wouldn't recommend staying here at all. I'm not one to leave reviews but figured I'd save someone's vacation this way. Pay the extra $50 to stay somewhere more decent. You will regret if you stay here. The anxiety and below mediocre stay is not worth it. Only ups is all the food places in the area and how close to trains it is.
Stayed 1 night in Apr 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is straight out of a horror movie. DO NOT STAY HERE.
Stayed 3 nights in Mar 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
From reading all the reviews I was very skeptical but as staying here by MYSELF it wasn't as bad as everyone made it seem. Yes the location isn't the safest but the bus stop is on the same block and the subway station is right down the street. I was out until 3-4am every night and nothing happened to me. There are homeless people anywhere you go, you just have to mind your own business. The hotel as a whole wasn't too bad. The heat is on 24/7. You don't have your own thermostat so I would suggest getting a balcony so you can leave your door cracked open as it gets hot fast. Overall for the price I would stay here again. I would suggest asking for room 605, everything worked and the balcony view was beautiful.
Stayed 3 nights in Mar 2024

2/10 Terrible

Chantel

Disliked: Cleanliness, staff & service, property conditions & facilities
This has to be literally the worst hotel I’ve ever been to in my entire life. It needs to be shut down! It reeks of marijuana. People were hanging out in hallways like a party. The walls are paper thin. The rooms adjoin by a door that makes it seem like the neighbors are in the room with you. Completely no noise control. Between the next door constant sex noises and smoking, comfort was impossible. Music played loudly til 2am. When that settled, 4:42 am a loud banging next door with men shouting “FBI, come out with your hands up”continuously for 5 min. Then they jokingly realized they were at the wrong door. And banged on another door. This was on a SUNDAY! Teens roam the hallways all hrs of the night. It’s more like MOTEL/Brothel. I had to play around with my door to lock it. It would lock and unlock. Do NOT waste ur money or risk your safety. This place needs to be shut down or investigated.
Stayed 2 nights in Mar 2024

8/10 Good

Andre

Liked: Staff & service
It was ok service was ok for the price you can’t beat it
Stayed 4 nights in Mar 2024

2/10 Terrible

Wilmar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible experience you can hear all the noice across the walls no light in the restroom no cleanliness you cannot feel secured in that place the smell was terrible as well I don’t recommend this place the price as well too high for a bad experience we had and unsafe .
Stayed 3 nights in Mar 2024

8/10 Good

Khagene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of shopping store near by and food options☺️
Stayed 2 nights in Mar 2024

2/10 Terrible

Marianna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as the picture, really unclean, bad people at the hotel. One night for hours someone drunk or worst screamed and sang loudly in the corridor. Smell of drugs in all the hotel even in the rooms. Unsafe area.
Stayed 1 night in Mar 2024

2/10 Terrible

Amber

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room with a balcony when I got there. The balcony was bolted shut. The room was very uninviting and dark and very small. New York is not known for its big hotel rooms which is fine, but this one extra small I was not happy I even checked out three days early and did not spend the first night in the hotel. I went somewhere else Front desk personnel was not friendly and if she look like she was more worried about her phone then anything. They did not have parking and when you asked if there were any parking garages nearby, I was just looked at as if they had no idea what I was talking about. I guess because they don’t have cars, It was very unpleasant and I’ll never stay there again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Victor R

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in excelent location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesse

Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was well put together
Stayed 1 night in Mar 2024