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Reviews of Fairfield Inn by Marriott New York LaGuardia Airport/Astoria

2.5 out of 5
Fairfield Inn by Marriott New York LaGuardia Airport/Astoria
45-20 Astoria Boulevard South, Astoria, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1005 reviews" "
Rating 8 - Good. 292 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 44 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be aware you MUST have parking paid for prior to arrival to secure a spot. I drove in from hours away to find out there was no parking for my car, and staff threw their hands up and said "what you want me to make a parking spot out of thin air?". Rude and not helpful at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!I had great experience!Thank you!
Stayed 26 nights in Mar 2024

10/10 Excellent

Lorena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Dejan

Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On-site parking and clean, bright rooms make this a great spot for visitors to Astoria!
Stayed 2 nights in Mar 2024

6/10 Okay

Paula

Travelled with family
Disliked: Staff & service, amenities
Very convenient. Our room was on the 3rd floor and was SO SO slow!!
Stayed 1 night in Mar 2024

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service
Fridge did not work; when told about it, still not fixed.
Stayed 3 nights in Mar 2024

2/10 Terrible

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
We arrived at 5:20 pm with a reservation and was told our room was no ready and had to wait another hour or so u determined. This with a 3pm check in and paying for parking.
Stayed 1 night in Mar 2024

8/10 Good

Tarik

Stayed 1 night in Mar 2024

8/10 Good

janice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two nights that i stayed were quite relaxing, the bed was very comfortable and the staff were very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite property.
Stayed 3 nights in Mar 2024

2/10 Terrible

Marianne

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Massimiliano, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and friendly stuff
Stayed 2 nights in Mar 2024

6/10 Okay

Bianca

Liked: Property conditions & facilities
Disliked: Staff & service
Didn’t like, and you have to pay for parking
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining. But the staff was great and the stay was very nice
Stayed 8 nights in Feb 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

M

Stayed 1 night in Feb 2024

6/10 Okay

Jackie

Liked: Cleanliness
Delayed check in. Was there at 2:30, check in was at 3 , but I could not get in my room till 4:45. No compensation or even explanation. I needed in to get ready for a commitment.
Stayed 2 nights in Feb 2024

6/10 Okay

Nathaly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared to have your room available 2 hours after check in. Nice hotel, poor organization to check in.
Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Everyone who works there is over the top kind, friendly and helpful. The rooms are clean and comfortable. The shuttle to the airport is easy. Would definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As ours was a last minute booking, we were accomodated to our utmost satisfaction with understanding and friendliness. The front desk representative, AJ, could not have been nicer, a true asset to the company. The room was clean, comfortable, and had everything we needed. We would definitely consider staying at the Fairview Marriott at LaGuardia again
Stayed 1 night in Jan 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
It was a great place for a 24 hr trip to New York. Super close to the airport and affordable.
Stayed 1 night in Dec 2023

6/10 Okay

folasade

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2024

4/10 Poor

Caroline

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient for La Guardia and staff very welcoming and friendly. Unfortunately my room was very cold - with icy draught coming through under the curtains even when closed. The heating sounds like a jet taking off. Blasts hot air, and then when you turn it off it blasts cold for a bit before turning off. So overall, pointless. Thin duvet and no spare blankets so ended up sleeping under my puffa jacket to stay warm. Not good enough for what I paid.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Stayed 1 night in Jan 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Astoria, Queens
This hotel was clean and very convenient to driving around Queens and getting the subway to Manhattan. I liked the breakfasts and really appreciated some vegetarian options.
Stayed 4 nights in Dec 2023

2/10 Terrible

SHAWKI, Canton

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water at all
Stayed 1 night in Dec 2023

8/10 Good

Steve

Stayed 1 night in Dec 2023

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were outstanding! They went above and beyond my expectations. Thank you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a family visit to see them nearby. Great hotel location and great choice for us. Loved it and all went well.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is the second time we stayed here. Very convenient and clean. Staff are great too.
Stayed 1 night in Nov 2023

8/10 Good

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice free breakfasts. Reset room daily. Friendly staff. Greeted us nighly with complimentary cookies and small bottle of water. One night they ran out of small water bottles so we had to purchase a regular bottle for $3.00 which is what the hotel probably paid for a whole case. It hurt our feelings. They could have just given it to us since they had already spoiled us the other nights. Kind of felt like we were repaying all the complimentary things they'd given. Yes it sounds petty, but its the principle.
Stayed 6 nights in Nov 2023

2/10 Terrible

CYNTHIA, Lombard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They hBe bed bugs Nd terrible customer service
Stayed 1 night in Nov 2023

2/10 Terrible

Nicholas

Business traveller
It felt like a shelter
Stayed 11 nights in Oct 2023

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Nov 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 1 night in Oct 2023

8/10 Good

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as I walked into the hotel I noticed the pleasant smell which was a good sign. This hotel is very clean. Hot complimentary breakfast was pretty good.
Stayed 1 night in Oct 2023

10/10 Excellent

Ezaldin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 14 nights in Sep 2023

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location to visit family from
Stayed 4 nights in Sep 2023

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in went great. The staff is very friendly. The hotel is very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Mauricia

Stayed 1 night in Sep 2023

8/10 Good

Wensky

Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lorraine

Stayed 1 night in Sep 2023