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"The service was excellent. The facilities were clean and beautifully decorated. Our room was spotless with very thoughtful amenities. The view, the cleaning staff, valet and luggage courier all deserve 5 stars. We will definitely be back."

"There were a few wrinkles in checking in but overall this was a great place. Staff was super professional and friendly and helpful! Very conveniently located."

"Perfect"

"Beautiful, historical property close to the Boston Public Library and Newbury Street. "

"Loved it- didn't love I had to pay 15 a day for WiFi "

"Great staff! Huge corner room+great price!!"

"loved staying here. there is plenty of space to relax and make time pass by while you explore boston. the rooms were clean and chic. would recommend to a friend :)"

"We had a situation during our first day as our room has deficient AC. Ms. Dámelis Marmolejos did a great job and sober very quickly the situation, she was very diligent and problem solver. We highly appreciated her effort doing her best to solve it. Hyatt is very lucky to have Damelis in its staff. Thanks"

"A nice hotel with super friendly staff. The rooms were fairly spacious, with a huge comfortable bed, and lots of pillows. The bathroom wasn't particularly big, but the shower was good and there was plenty of fresh towels every day. When you left the hotel each day, you let reception know that your room was now ready for housekeeping! What a great idea! No cleaners knocking on the door until you were ready for them. Good location near the waterfront, so only a couple of minutes walk for the Old Town Trolley, Boat crusies and anything in the harbour. Definitely recommend a stay here if you're visiting Boston for a few days."