Hôtel Palafitte

5.0 star property
Travelers find tranquility at this lakeside retreat where scenic views of Lake Neuchâtel complement relaxing drinks in a peaceful natural setting

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Hôtel Palafitte on Lake Neuchâtel offers a serene escape with a welcoming lobby fireplace and rejuvenating spa services. Guests can relax at the bar or dine at the restaurant. Enjoy free valet parking, high-speed WiFi, nearby bike rentals, and two meeting rooms.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Hôtel Palafitte

  • Luxury hotel
  • Consider a stay at Hôtel Palafitte and take advantage of dry cleaning/laundry services, a fireplace in reception and a bar. Treat yourself to a sports massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Other perks include:
    • Free valet parking
    • Buffet breakfast (surcharge), bike hire and an electric car charging station
    • Concierge services, a 24-hour front desk and 2 meeting rooms
  • Room features
  • All guest rooms at Hôtel Palafitte offer comforts, such as private indoor hot tubs and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • Extra amenities include:
    • Bathrooms with Jetted bath and free toiletries
    • 100-cm flat-screen TVs with satellite channels
    • Wardrobes/cupboards, balconies and separate sitting areas

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 500.00 per accommodation
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 38 per person
  • Pet fee: CHF 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Is Hôtel Palafitte pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Palafitte?

Valet parking is free at this property.

What time is check-in at Hôtel Palafitte?

Check-in start time: 4:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hôtel Palafitte?

Checkout is at noon.

Where is Hôtel Palafitte located?

Offering direct access to the beach, this Neuchatel hotel is within a 15-minute walk of Lac de Neuchatel and Latenium. Centre Durrenmatt Neuchatel CDN and Casino Neuchatel are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein einzigartiges Hotel an wundervollster Lage direkt am See.hier möchte man jederzeit Ferien verbringen
Stayed 1 night in Aug 2022