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"OmG. Very arrogant and adamant staff. Very authoritative at checkin. Won’t even give an iron. One will say we don’t have iron. Other will say we don’t do it. Third will reluctantly give the iron but no board to iron on. Sticky floor and stickier slimy bathroom floor. Dirty towels. No water bottle as courtesy. "

"The room was not livable. AC was broken. sheets, blanket and pillow covers were very dirty. when asked to replace the sheets and covers, hotel said they don't have any available. it is the single most worst experience for me. at the end after all this we did not stay there, they did not refund anything, and Expedia also did not help at all. it's a full loss. non refundable means non-refundable even if room is not available according to Expedia. We complained when they refused to give us a...