Nakama Hotels from ₹3,628

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Good for kids. "

"Friendly staff, efficient service, nice hot spring, great breakfast- although the hotel isn’t very new, is a little aging, we still enjoy our stay and it is really value for money."

"Perfect location with delicious breakfast buffet. "

"Was a great stay ! "

"Staff were friendly. Room spacious. Great location "

"Excellent dinner provided. Thanks a lot."

"A few minutes walk from Kokura Station "

"Ok"

"Convenient location. Spa was great."

"Solid hotel with outstanding customer service. The beds were a bit hard but overall would stay again!"

"Free parking, place is clean, walk around 10mins to JR Station "

"Ok-ish hotel for the price"

"All of the above. Amazing establishment. "

"Friendly & helpful staff!"

"Staff is great but condition of the hotel itself is not."

"Clean room, super friendly and helpful staff, delicious breakfast"