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"お出汁のお茶漬け美味しかったです! チェックインの対応して頂いたスタッフさんも素晴らしく気持ちの良い宿でした!"

"Excellent dinner provided. Thanks a lot."

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"施設は全体的に清潔感があって過ごしやすかったです。"

"I stayed 3 nights for a conference in Shimonoseki. The hotel is clean, has all the amenities I need, and the onsen was a plus. Hotel provides pyjamas and all sorts of skin care products at no additional charge. The open bar in the evenings was also a nice touch. There are good restaurants within walking distance."

"スタッフの方の対応が丁寧で良かったです 直前に子どものプランを追加したり料理の変更をお願いしても柔軟に対応してもらえました"