- Liked: Staff & service, amenities, property conditions & facilities
Our first night we saw a cockroach in the hallway. We didn't think much of it until the second night, when we had one crawl on our dinner table. The front desk staff was pleasant, apologetic, and immediately gave us a new room.I feel as though when booked through discounted sites, they put you in rooms that may not be booked by others. They had plenty of other rooms, yet stuck us ground floor next to kitchen, until we moved to the 8th floor. Pool area had dirty diapers, and over crowded pools/hot tubs. Two of the outdoor pools were not in service. The chlorine was so strong, you could feel it as soon as you walked it. We all left with eyes that burned. Parking is good, as they provide a covered garage, and location was perfect for our needs.