Search Hotels Near Museo de Arte Popular José Hernández, Buenos Aires

"Nice staff "

"I rarely write reviews this long, but I feel like I genuinely need to warn others before they consider staying here. There was a strong, unpleasant smell of mold that hit us immediately in the room. It wasn’t subtle, it was the kind of damp, heavy odor that makes you question the cleanliness and safety of the entire space. Unfortunately, it didn’t stop there. When we checked the beds, we found visible makeup on the sheets. Not just faint marks or stains that might have been missed, actual makeup, as if the bedding hadn’t been properly cleaned or replaced at all. The most alarming part, however, was the pillows. They had visible mold on them. At that point, it stopped being just an unpleasant stay and became a serious health concern. Mold exposure is not something to take lightly, especially when traveling with a child. There was no way we could stay in that environment. We went down to reception hoping for some understanding or at least a solution, but the experience only got worse. The staff was incredibly rude and dismissive. There was no empathy, no apology, nothing. Even my son noticed the attitude, which says a lot. When a kid picks up on that kind of behavior, you know it’s bad. We left 15 minutes after checking in. The place looks nothing like the photos. The images are completely misleading and do not reflect the actual condition of the rooms at all. It feels dishonest and very frustrating as a guest who trusted what was advertised."

"Everything was top notch. If you are looking for grand and classic this is the spot. Great staff. Patricio and Sebastian were great. The breakfast is amazing. Room service was a delight had the burger and ceaser salad. Rooms are huge. Hotel was built in 1932 and a lot of the original build remains so you can feel the soul and history. "

"Clean room, comfortable beds and great massages,"

"Staff was awesome."

"All was good but the staff were not too friendly "

"Good location, nice staff but the rooms were deceptively small. Pictures online make rooms appear bigger than they actually are. "

"Bien"

"Great location"