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Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
42-inch LED TV with cable channels, DVD player, ping pong table

Guest reviews

4.0 out of 5 Very good
272 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

AirportMumbai (BOM-Chhatrapati Shivaji Intl.)14 min drive
Popular LocationHiranandani Business Park - Powai36 min drive
Popular LocationBandra Kurla Complex37 min drive
Popular LocationU.S. Consulate General41 min drive

Choose dates to view prices

  • Boutique Double

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 2
    More detailsBoutique Double
  • Suite, 1 King Bed

    Room amenities

    • 1100 sq ft
    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed
  • Executive Room, 1 Double or 2 Single Beds

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 Double or 2 Single Beds
  • Boutique Single

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    More detailsBoutique Single
  • Premier Room

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    More detailsPremier Room

About this area

Mumbai

Located in Mumbai, Waterstones Hotel is connected to the airport. The area's natural beauty can be seen at Powai Lake and Juhu Beach, while KidZania Mumbai and Film City are popular area attractions. Looking to enjoy an event or a game? See what's going on at MMRDA Grounds, or consider JioGarden for a night out. Our guests love the hotel's location for the sightseeing.
Visit our Mumbai travel guide
View in a map
Popular Location

What's nearby

  • NESCO Center - 7 min drive
  • Hiranandani Business Park - Powai - 36 min drive
  • Bandra Kurla Complex - 37 min drive
  • Juhu Beach - 40 min drive
  • U.S. Consulate General - 41 min drive

Getting around

  • Mumbai Andheri Station - 5 min drive
  • Marol Naka Station - 8 min walk
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.) - 14 min drive

Restaurants

  • Where to eat
  • White Barn – Poolside restaurant with a bar offering international cuisine. Open daily. Open 24 hours.
  • All Stir Fry – Garden-view restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • On The Rocks – Restaurant with a bar offering international cuisine. Open daily, happy hour available.
  • Van Gogh Bar – Poolside bar offering international cuisine. Open daily.

About this property

Waterstones Hotel

4.5-star luxury hotel connected to the airport in Marol
Along with 3 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free ski shuttle. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site. All 99 individually decorated rooms feature 24-hour room service and DVD players. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Waterstones Hotel offers 99 forms of accommodation with DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an indoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free nearby parking
  • Free local area shuttle
  • Free ski shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Indoor tennis court
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Spa services
  • Hot tub
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Dry-cleaning service
  • DVD player
  • Free local area shuttle
  • Free babysitting/childcare
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (30000 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Books
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from June 10 2020 to December 31 2020 (dates subject to change):
  • Children's club
  • Fitness facilities
  • Spa
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 1000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: INR 1000.0 per night
  • Credit card charges are subject to a surcharge of 0 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes.

We should mention

Pool access available from 6 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Waterstones
Waterstones Hotel
Waterstones Hotel Mumbai
Waterstones Mumbai
Waterstones Hotel Hotel
Waterstones Hotel Mumbai
Waterstones Hotel Hotel Mumbai

Frequently asked questions

Can I cancel my reservation for free at Waterstones Hotel and receive a full refund?
Yes, Waterstones Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Waterstones Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Waterstones Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 11:00 PM.
Is Waterstones Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Waterstones Hotel?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Waterstones Hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at Waterstones Hotel?
Checkout is at noon.
Where is Waterstones Hotel located?
This family-friendly Mumbai hotel is located near the airport, within 3 mi (5 km) of MIDC Industrial Estate and Powai Lake. Phoenix Market City Mall is 2.6 mi (4.2 km) away. Marol Naka Station is 8 minutes by foot and Airport Road Station is 10 minutes.
4.0
Very good
272 reviews
5 - Excellent
116
4 - Good
81
3 - Okay
44
2 - Poor
17
1 - Terrible
14

4.3/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to locate. Service was excellent ..
Stayed 1 night in Sep 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated & Overpriced Hotel
I have no idea why this hotel is so highly rated. The room was grubby & uncomfortable and the bathroom was falling apart. Main areas of the hotel also felt dirty and very dated. We took an overpriced hotel taxi 30 minutes away to met friends in JuHu on an agreed price however then upon checking out we had to argue a bill showing a 2 hour ride. The only redeeming part of our whole experience were the lovely staff in the Chinese cuisine restaurant we grabbed dinner at one of the two nights & the pool/gym facility in a separate building. I would recommend a trip to use these facilities if you are in the area however not to stay at the hotel. I feel cheated out of my money.
Stayed 2 nights in Feb 2020

1/5 Terrible

Sad face IconDisliked: Staff & service
Never will return to this hotel
Checked in and no booking could be found! Took 30 minutes to arrange a room. They wanted me to pay again which I refused to do so. Got a smoking room but wanted to smoke outside by the pool but was sent to a dingy corner area hidden away from the pool or to smoke in the car park as if being alienated! Then at the restaurant I had to stand in a corner outside near the kitchen like a naughty boy. Was told that my package included a transfer to to the airport but when I ordered they asked me to pay though after me complaining they did give me it free Usually stay at the Leela but thought I would give this hotel a try but NEVER AGAIN. Rooms were not to my liking and staff were mostly arrogant except the charming restaurant manager who was very apologetic about my issues. So next visit I shall go back to the Leela where I can smoke by the pool, and smoke in designated areas where ash trays are provided in full view of the pool
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/5 Poor

Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
bad experience
The room was dirty and dark. Internet did not work for entire trip and they were not able to figure out.bath tub was clogged and no repairs done. Gave a dirty room and later changed which was better yet below par for a 180$ per night stay. Cleanliness was not at par
Stayed 2 nights in Feb 2020

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