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"My last visit was so lovely - the staff, the room, everything. This time, the check-in was great, but everything went downhill after that. There was a loud random knocking from some fan that came and went all night and kept me from sleeping. Not a background AC/Heat vent but knocking. Then, waking up late and exhausted, and showering in a hurry, I realized that there were no bath towels. When I told the front desk at checkout, I got zero sympathy. "We're undergoing renos, there are fans on" and, "We have towels right here, you should have called us". No time or desire to argue about this. Yes. Normally, a quick call works. But what if your clients are there to sleep and then need to quickly shower and leave, can they expect they'll be able to do this when they book a room in your hotel? "

"Room was very large and clean. The pool was nice. We attended for a conference, no complaints. Would stay again when in Ottawa "

"Alright for a cheaper stay close to AirPort for an early flight "

"Clean room, convenient location and safe parking "

"The brekfast is fresh and good, the location is great,convinent to acess."

"Excellent location great place to stay, Also you can save and make it yourself with a full kitchen."

"Fantastic location. Amazing property. Hallways are long and elevators are centralized, so if you plan to go in and out a lot and are on a schedule you might want to ask for a room assignment near the elevator (or just a lower floor)."

"The heater was a bit loud"

"Clean rooms, great breakfast. Only downside was pool being out of service during our stay. "