Airport Hotels, Mobile Regional (MOB)

"Clean room. Convenient location. Friendly staff. "

"Room was very clean, bed was comfortable and everyone was very friendly "

"I and my family encountered a bed bug on my daughter's bed after she returned from the bathroom around 3am in the morning. She was actually able to record the bed bug crawling on her pillow. She woke me up and we immediately went down to the front desk to inform them and show the video evidence. The front desk clerk said she was sorry but the hotel was booked and wouldn't be able to change our room until later. I explained we had already stayed in the room for one night and all of our belongings had been in that room and could have possibly been infested.We had traveled from Central Florida along with 10 other people in the same vehicle with their belongings. I asked if I could be accommodated for the 2 nights were we in that room, the clerk said she had to wait on the GM to come in to ask and schedule for pest control to come out. I asked so what are you going to do for me and my kids belongings that were in that room and may have bed bugs. Again no answer because she couldn't make the decision. We stayed up for the rest of the night afraid we would see more they ended up switching our room for the last 2 nights. Not only that the room had a lingering fishy smell due to previous guests having seafood in the room.We had a whole day of activities the next day, so I asked for a call from the GM. He never called and everytime I reached out he was not in or out sick. I have yet to hear anything from this hotel and I have now contacted a lawyer to pursue further "

"N/A"

"No complementary breakfast "

"I didn't feel safe in the parking area and the rooms can use some upgrading. "

"Very bad breakfast."

"Absolutely terrible place to stay! "

"The air conditioning leaked the entire stay, water literally dripping constantly on the floor, toilet continued to get stopped up, water in shower/tub took a very very long time to drain and the faucet near sink was barely attached to the wall. At check in the service desk didn't explain my total for payment, I booked through expedia and my total was different than when booked through expedia. when I asked why all she kept saying was how did I know my total that was due.. She did not explain that it was a security deposit, did not give us any info. when I went to call front desk about toilet issues, the phone is just there for show and not even plugged into wall. "