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"Very friendly staff "

"Was great stay staff very welcoming and helpful the personal touch with the Take That theme was brilliant would definitely stay again "

"Good hotel within easy walking to centre of Durham "

"Great service. Got checked in promptly. Comfortable, clean room and the complimentary breakfast was an added bonus. Enjoyed our stay and would return again. "

"The room was clean and nice to have air conditioning, would’ve been good to have breakfast included. "

"Lovely welcome with help with bags offered without asking. Friendly check in and immediate help when our ‘phone wouldn’t work in the room (not that we needed it- apart from to call reception to book our hour slot in for the spa facilities). Good service for food and drink on the evening and a lovely breakfast. My only slight ‘gripe’ is the hour allocation for the use of the spa area. I understand it’s to keep the number of people in the area limited but we got a bright orange ‘all inclusive type’ bracelet to wear and it just seemed the only part of the trip that was a little unnecessary. However, the spa facilities were also lovely although we could only use certain facilities. Gorgeous room with a complementary upgrade and Elmis toiletries suppled. I would definitely return! "

"Warm welcome, we had a ground floor room so the view from the window was just trees however not offensive. The room was spotless, and had the usual tea/coffee supply, an iron and ironing board,tv and hairdryer Very comfy bed and an overall great experience Thank you ! "

"Mint night sleep "

"Brilliant, lovely staff "