Greetings Donna,It was such a pleasure to introduce you to the luxury and service you can always expect from a stay at The Betsy! Come back to see us soon!Sincerely,Zach Plutzik, Managing Director

Dear Mark,We love hearing from guests who appreciate our boutique style and personalized attention, and we're delighted we could ensure you felt right at home with us. Thank you for joining us for our nightly jazz music in the lobby bar, and we are honored you joined us for so many of your meals while in South Beach. We know we have competition! Join us again for another dog-friendly, boutique stay by the beach soon!Sincerely,Zach Plutzik, Managing Director

Hello Brian,Thank you for taking the time to share your score with us. We loved hosting you in South Beach and hope to see you again the next time you seek some Florida sunshine.Sincerely,Zach Plutzik, Managing Director

Greetings Erik,What a treat to find your five-star rating waiting for us! We hope to remain top-of-mind for your next stay in South Beach as well.Sincerely,Zach Plutzik, Managing Director

Greetings Grant,Spectacular is a word we love to hear! We are delighted you so enjoyed yourselves with us in South Becah, and we hope we can entice you back for more sunshine and sand soon!Sincerely,Zach Plutzik, Managing Director

Greetings Cynthia,We appreciate your nod of approval, and we will continue to offer unparalleled service and amenities here at The Betsy! See you again one day soon!Sincerely,Zach Plutzik, Managing Director

Dear Mark,While we are glad to know you enjoyed your stay overall, we strive to impress on every level, and we regret that we fell short of the mark. We know we can completely win you over, and to that end, we hope to see you again one day.Sincerely,Zach Plutzik, Managing Director

Greetings Katherine,We love hearing that every aspect of your stay at The Betsy hit the mark! Thank you for dining with us at LT and we hope you found time to enjoy our live music as well!Sincerely,Zach Plutzik, Managing Director

Hello Eduardo,Excellence is what we strive for every day, and we love hearing that you were well-satisfied with your check-in experience. We have noted where we have room for improvement in our room service, however, and we appreciate your feedback.We look forward to earning your perfect score the next time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

Dear Mary Ellen,Thank you for embracing all the characteristics that make a Betsy stay stand out from the rest! We, too, love our evening live music and our boutique charm, and we're glad our concierge team could assist whenever needed.Come see us again soon!Sincerely,Zach Plutzik, Managing Director

Greetings Ali,We loved hosting you at The Betsy, and we will pass along your compliments to our hardworking and caring team. We know future guests will appreciate your tip, and we hope to see you again before too much time has passed.Sincerely,Zach Plutzik, Managing Director

Dear Jeremy,Your positive score leaves us smiling! Thank you for joining us at our family-owned and operated boutique enclave here in South Beach, and we hope to see you again soon.Sincerely,Zach Plutzik, Managing Director

Dear Patricia,What a treat to find your five-star approval waiting for us! We hope you're travels bring you back to South Beach soon!Sincerely,Zach Plutzik, Managing Director

Hello Gary,Thank you for sharing your five-star approval with our team! We are delighted to serve as your new to-go hotel in Miami, and we await your next visit!Sincerely,Zach Plutzik, Managing Director

Greetings Holly,It was such a pleasure to introduce you to the many charms of The Betsy! We are glad Fritz and Mario could ensure your stay started off right, and it certainly sounds like you discovered all the many unique public spaces and amenities that set us apart. Thank you for joining us for some downtime in our library, for enjoying our rooftop pool, and for dining with us at LT. We hope you got in some beach time as well!Until next time!Sincerely,Zach Plutzik, Managing Director

Hello Kristen,Thank you for your top score! Please make yourself at home with us again soon!Sincerely,Zach Plutzik, Managing Director

Hello Sophie,Thank you for taking the time to share your top score with us! It was our pleasure to pamper you, and we hope to see you again in South Beach soon.Sincerely,Zach Plutzik, Managing Director

Hello William,We are so glad you discovered us here on our quiet end of Ocean Drive! It was our pleasure to spoil you throughout your stay, and we're glad you joined us on th sand as well!Sincerely,Zach Plutzik, Managing Director

Dear Anna,We hope you enjoyed our location in the heart of South Beach, and that you took advantage of our proximity to the sand as well as our quiet stretch of Ocean Drive. We trust our team members were on hand to ensure everything went smoothly with your stay, and we would love to have you back one day to earn your top score.Sincerely,Zach Plutzik, Managing Director

Dear Maricon,Thank you for taking the time to share your glowing score with us! We love that you joined us for our nightly live music in the lobby and that you found our location to be ideal for other evening pursuits as well. We will pass along your praise to Fritzner and Evan who are always happy to lend a hand when needed, and we appreciate your recommendation to others very much.We will see you again soon!Sincerely,Zach Plutzik, Managing Director

Hello Elisabeth,Excellence is what we strive to provide upon every stay, and we are thrilled to know we delivered! It was a pleasure to pamper you in South Beach, and we hope to see you again.Sincerely,Zach Plutzik, Managing Director

Greetings Eugene,Thank you for sharing your five-star endorsement of our family-owned and operated hotel here in South Beach! We can't wait for your return!Sincerely,Zach Plutzik, Managing Director

Hello Barry,What a pleasure to receive your five-star approval. We hope your travels bring you back to Miami soon.Sincerely,Zach Plutzik, Managing Director

Dear Eduardo,We are so glad you celebrated your birthday with us, and thrilled to hear that you and your family so enjoyed your time with us. We will pass along your compliments to Rene and Joanny, as well as Juan and Chris.Thank you for your patience as we settled you in, and we hope we can count on your return!Sincerely,Zach Plutzik, Managing Director

Dear Charles,Thank you for sharing your top score with us! We hope we can host you again in South Beach soon!Sincerely,Zach Plutzik, Managing Director

Hello Jerome,Thank you for joining us on the beach for a few days of pampering, sunshine, and sand! Hurry back!Sincerely,Zach Plutzik, Managing Director

Dear Robert,We appreciate your top score as well as your helpful feedback for our leadership. We hope you will return to see us at our family-owned and operated boutique hotel soon.Sincerely,Zach Plutzik, Managing Director

Hello Sarah,It was our pleasure to introduce you to the five-star level of hospitality you can always expect from us at The Betsy! Please join us here on our quiet end of Ocean Drive again soon.Sincerely,Zach Plutzik, Managing Director

Dear Mauricio,Thank you for joining us in South Beach! We would love to welcome you back for another memorable stay soon!Sincerely,Zach Plutzik, Managing Director

Dear Daniel,We are glad you loved almost every aspect of your stay with us in South Beach, and we have noted that our beds are too soft for your comfort. We hope we can welcome you back for the perfect night's rest in the future.Sincerely,Zach Plutzik, Managing Director

Dear Pamela,We appreciate you taking the time to share your positive score with us. We hope we can entice you back for another stay at The Betsy soon!Sincerely,Zach Plutzik, Managing Director

Dear JessicaWhat a treat to find your five-star approval waiting for us! We hope our pools, beachfront, and boutique charm will bring you back to our doors again soon.Sincerely,Zach Plutzik, Managing Director

Greetings John,We are delighted you think so highly of our oasis here on Ocean Drive, and it is always a treat to welcome you 'home' to The Betsy! Thank you for your loyalty, and we can't wait to see you again.Sincerely,Zach Plutzik, Managing Director

Dear Francisco,It was such a treat to have you with us in South Beach, and we will share your compliments with our kitchen at LT as well.Hurry back!Sincerely,Zach Plutzik, Managing Director

Hello Haroon,Thank you for sharing your positive score as well as your helpful feedback. While we wish you had enjoyed our Betsy breakfast as much as so many of our guests do, we're glad our live music aided to your enjoyment of our lobby and we trust the rest of your stay proved excellent. We look forward to ensuring a five-star stay the next time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

Hello Piyush,It is always disappointing to learn when we have let a guest down, and we are sorry your girls' trip did not live up to expectations.We wish you had utilized our additional amenities other than our courtyard and rooftop pools, such as our beach services, expansive gym, and live music, but we are heartened to hear that our management team ensured you were heard before your departure. We trust we make things right, and we do hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

Dear Anastasios,We love hearing from guests who appreciate our unique character here in South Beach, and we're glad you joined us for some meals at LT as well. As you discovered, our location is hard to beat, and we're glad Fritz could take such good care of you!Sincerely,Zach Plutzik, Managing Director

Dear Shaun,Thank you for sharing your endorsement! We loved hosting you here on Ocean Drive, and we hope to repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

Hello Richard,Your top score makes our day! We will pass along your compliments to Akhona and Fritz, and on behalf of our entire Betsy team, please hurry back!Sincerely,Zach Plutzik, Managing Director

Dear Douglas,Welcome back! We love that you embrace our unique vibe here at The Betsy, as we strive to be welcoming, friendly, comfortable, yet elegant. Our team is indeed the beating heart of our hotel experience, and we love hearing that you always feel so welcome and at home with us.We are honored to have earned your loyalty, and we appreciate your recommendation to others. Until next time!Sincerely,Zach Plutzik, Managing Director

Greetings Yeojeong,Thank you for joining us at our peaceful boutique hotel at the end of Ocean Drive! We were happy to welcome you in style, and we hope we can repeat the experience one day!Sincerely,Zach Plutzik, Managing Director

Hello Olivia,Thank you for joining us at our boutique hotel here in South Beach! We appreciate your top score and we hope to see you again just as soon as your travels allow!Sincerely,Zach Plutzik, Managing Director

Dear Richard,Thank you for sharing your candid feedback with us. We apologize for our failure to provide you with the room you booked, and for any confusion regarding this reservation. We know we can do better, and to that end, we hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

Hello Deanna,Thank you for sharing your top score with our team here at The Betsy! We hope your five-star approval will inspire a return!Sincerely,Zach Plutzik, Managing Director

Dear James,Thank you for sharing your candid review, which helps us ensure every guest feels right at home with us in the future. While we are glad our South Beach location worked well for you, and that you were able to explore the many dining options nearby, we wish you had been better impressed by our courtyard and rooftop pools and our cuisine right here at LT. Our historic hotel contains many distinct room types, and we are confident we can situate you in just the right space for your needs should you decide to join us again one day. We would love to welcome you back.Sincerely,Zach Plutzik, Managing Director

Dear Colleen,We love that our original sense of style and unique decor spoke to you, and it was a pleasure to host you here in South Beach. We are delighted you loved your stay and trust we'll see you again one day.Sincerely,Zach Plutzik, Managing Director

Dear Andrea, Your top score and lovely words make our day! Thank you for sharing your praise of our team with us, and we hope we can entice you back for another five-star stay soon! Sincerely, Zach Plutzik, Managing Director

Dear Wenjing,What a treat to find your five-star approval waiting for us! We hope we can host your next stay in South Florida as well.Sincerely,Zach Plutzik, Managing Director

Dear Jacqueline,Thank you for sharing your invaluable feedback with us. As you learned, The Betsy is a combination of two connected historic properties, and as a consequence, navigating between our Florida-Georgian and Art Deco wings requires a bit of orientation. We apologize if our team didn't properly assist.We also apologize for the lapse of service you describe at our front desk and our rooftop pool, which is unacceptable to us. We are heartened to know you enjoyed our proximity to the beach and our pool ambiance, and we hope you will change your mind and give us a second chance to earn your full approval one day.Sincerely,Zach Plutzik, Managing Director

Dear Jennifer,We are so glad we could introduce you to the friendly, caring atmosphere we curate here at The Betsy. We will share your compliments with Fritz, Juan, and Julio in particular, and we're glad you joined us in our lobby bar to listen to some live music.Our resident dogs wag their tails hello, and we appreciate your kind words for our art collection and ideal location here by the sand.Join us again soon!Sincerely,Zach Plutzik, Managing Director