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"Great location near Beale Street, Great breakfast, excellent staff"

"This place needs to be shut down. Never would stay here."

"Great place"

"The air-conditioning was loud"

"Everything worked and met our needs. "

"Wonderful place! Nice amenities. Exceptional staff. Very clean. Excellent breakfast. "

"Everyone was pleasant and attentive. I was there for just one night. The room was decent. "

"overall the stay was great ! the rooms are a little outdated to me especially for how nice and inviting the lobby was ! the rooms were a bit of a let down however everything was clean and amenities were good . The staff were super friendly "

"We have stayed here a few times when we come to watch the Grizzlies, but we will think twice when we come back to Memphis in December. Our room was not ready after the 4:00 p.m. check-in time, so we ran behind meeting up with friends. The man who had to not only deal with, but MANY other was giving it his best, so thank you. I asked to speak with a manager, but he/she never showed. Courtside Grill-avoid if you want breakfast. We waited for over 10 minutes for someone just to greet us. After we were seated, it took more time, and the food was not good. I can't imagine how bad service really gets because they were not even busy. Westin, do better if you want to keep loyal customers."