"Great staff! Friendly and very helpful.
Food (in the restaurant) was awesome! The “Western” style dinner in particular … i know you’re in Japan, but the chef is great… ya gotta try while you’re there.
Castle is nice. Not a lot to do in Matsumoto, but walkable.
Location of Hotel is good (bread place around the corner and castle is vey close).
Note: the hotel itself is not new, but it is clean."