Mark Hotels from ₹5,849

"The room needs updating. We were put in the gloomy below road basement ( maybe because we had a lower price through expedia?) The receptionist on arrival was not welcoming & curt. Breakfast was good as was the waiting service there. "

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"All good"

"Clean room, amazing staff, parking was great and very pet friendly. Great hotel! "

"Very comfortable hotel. The only thing I'd comment on is the dark decor!"

"Terrible all around but the food achieved a new level - abysmal. If you’re thinking of booking, don’t!"

"A great all round hotel "

"The gym is definitely a bonus! The staff were welcoming. I was pleased to see that there was fresh fruit available at breakfast, as I had mentioned the lack of fresh options in a previous review. The soap dispenser had also been included in the room (same one as previously), but there was no soap! Could this be topped up? Handy parking and shopping in the services area. "

"I’d like to start off by saying the staff here, especially the manager and receptionist are exceptional, I cannot fault them in anyway, they went above and beyond to look after me, they get five stars. The down side is the hotel is very dated, it doesn’t look like the pictures, the gym is tired, the rooms and bathrooms especially and I didn’t have a good experience with the food. The manager sorted that though. My original room also was very damp smelling, but that was also resolved and I was able to move rooms. Unfortunately for me this wasn’t the relaxing spa evening I envisioned as a stopping point to my destination. I wouldn’t recommend and I won’t stay again. Best Western need to invest in this property, it isn’t the staffs fault, you have a very good team here and is a credit to your business, but you need to put money into the property and bring it up to date."