JEN Manila by Shangri-La

Photo gallery for JEN Manila by Shangri-La

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Club Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Overview of JEN Manila by Shangri-La

JEN Manila by Shangri-La

4.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
3001 Roxas Boulevard, Pasay, Manila, 1305

Explore the area

  • Popular LocationManila Bay7 min walk
  • Popular LocationPhilippine International Convention Center14 min walk
  • Popular LocationManila Film Center19 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)24 min drive

Choose dates to view prices

About this area

Pasay

JEN Manila by Shangri-La is located in Malate, a neighbourhood in Pasay, and is in the entertainment district and near the airport. Cultural Center of the Philippines and National Museum of the Philippines are cultural highlights, and travellers looking to shop may want to visit SM Mall of Asia. Manila Zoo and Star City are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Cultural Center of the Philippines - 4 min walk
  • Central Bank of the Philippines - 6 min walk
  • Manila Bay - 7 min walk
  • Philippine International Convention Center - 14 min walk
  • Manila Film Center - 19 min walk

Getting around

  • Manila Paco Station - 2 min drive
  • Vito Cruz LRT Station - 13 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 25 min drive

About this property

JEN Manila by Shangri-La

4-star hotel in the heart of Malate
Consider a stay at JEN Manila by Shangri-La and take advantage of a round-trip airport shuttle, a poolside bar and dry cleaning/laundry services. The on-site restaurant, Latitude, features Asian cuisine. In addition to a fitness centre and a conference centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a banquet hall and a porter/bellboy
  • Luggage storage, a front desk safe and concierge services
  • Guest reviews give good marks for the helpful staff and location
Room features
All guest rooms at JEN Manila by Shangri-La boast perks, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • HDTVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 800 per person
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Latitude

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Conference centre
  • Coworking spaces
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1228.50 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: PHP 800 per person (approximately)
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 1228.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Hotel Traders Manila
Manila Traders
Manila Traders Hotel
Traders Hotel
Traders Hotel Manila
Traders Hotel Manila Pasay
Traders Manila
Traders Manila Hotel
Traders Manila Pasay
Traders Hotel Pasay
Traders Hotel, Manila Hotel Pasay
Hotel Jen Manila Formerly Traders Hotel Pasay
Hotel Jen Manila Formerly Traders Hotel
Jen Manila Formerly Traders Pasay
Jen Manila Formerly Traders
Hotel Jen Manila Pasay
Jen Manila Pasay
Jen Manila
Hotel Jen Manila Shangri-La Pasay
Jen Manila Shangri-La Pasay
Hotel Jen Manila by Shangri-La Pasay
Jen Manila Shangri-La
Hotel Hotel Jen Manila by Shangri-La Pasay
Pasay Hotel Jen Manila by Shangri-La Hotel
Traders Hotel Manila
Hotel Jen Manila Formerly Traders Hotel
Hotel Jen Manila Shangri-La
Hotel Hotel Jen Manila by Shangri-La
Hotel Jen Manila
Jen Manila Shangri La Pasay
JEN Manila by Shangri-La Hotel
JEN Manila by Shangri-La Pasay
Hotel Jen Manila by Shangri La
JEN Manila by Shangri-La Hotel Pasay

Frequently asked questions

Does JEN Manila by Shangri-La have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 17 Sept 2022 start from Rs3,867.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Manila by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Manila by Shangri-La?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at JEN Manila by Shangri-La?

Check-in is from 2 PM - anytime.

What time is check-out at JEN Manila by Shangri-La?

Checkout is at noon.

Does JEN Manila by Shangri-La provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 900 per vehicle applies.

Where is JEN Manila by Shangri-La located?

Located in Malate, this hotel is within a 10-minute walk of Cultural Center of the Philippines and Manila Yacht Club. Philippine International Convention Center and Rizal Park are also within 2 mi (3 km). Vito Cruz LRT Station is 13 minutes by foot and Gil Puyat LRT Station is 19 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 460 out of 1002 reviews
5 - Excellent 46%
Rating 4 - Good. 381 out of 1002 reviews
4 - Good 38%
Rating 3 - Okay. 102 out of 1002 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 1002 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, security, staff were accomodating & helpful. Clean, Great foods for breakfast.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location, food and facilities are definitely the plus factors of this hotel. However, I booked for a club room and both rooms given have problems. The 1st room provided had a broken door knob while the 2nd room had water trickling from the ceiling. Definitely they need to check the condition of the rooms prior to check in of customers.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly and helpful. I would definitely be interested in staying again
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
location. I did found a flying cockroach during stay in our room. address this situation in the front desk and their were apologetic.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Staff friendly and helpful
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and kind..thank u for taking care with us in our stay
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I've always stayed at this hotel each time I travel back to Manila to catch my flight back to Melbourne for the following reasons: location (close to the airport), beautiful view of the roxas boulevard and manila bay from the club lounge, good staff service and food. However, the gym can use some new equipment and maintenance.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always an amazing place to stay… all aspects are great.. except… still some unfriendly evening staff in the main restaurant… not attentive… restaurant closes at 10pm but restaurant staff told us at 9:39pm that it was closed! Had to cause a bit of a fuss to get them to serve us… then staff clearing the buffet were making unnecessary noise as if they were being spiteful… even though we were done eating and left by 10:35pm
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The room was great. The lounge club was disappointingly only open until 9pm.
Stayed 3 nights in Jul 2022