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"Room was clean and well appointed. Front desk staff were excellent. I found the restaurant food quality average and the staff poorly trained and not able to either communicate well or provide good service. Housekeeping was good but again staff didnt seem to understand or follow up on basic needs. E.g. no face towels were provided. Laundry service was excellent and prompt. I liked the hotel and will stay there again. All these things are fixable by the management and I hope they can make them."

"Great location with easy accessibility to the city centre, forum fiza mall, beaches, shopping, and restaurants! Staff were excellent with their attention to minute details and above and beyond customer service skills, especially would love to mention ms. Lady Helena at the front desk support and prompt services provided by the room service and restaurant dinning staff. Rooms were clean, cozy well equipped with all the toiletries provided. "

"Courteous & pleasing staff. Nice Room. Will pick it again next time!"

"Excellent service/staff spotlessly clean fantastic free tasty breakfast, worth every rupee would definitely come back "

"Very good hotel,good location , spacious rooms, good restaurants"

"Food needs improvement "

"Location, food was good, clean"

"Worst rooms and poor service "

"Staff was very friendly and helpful. The place and rooms are clean like a 5 star hotel. Good location."