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The Fern Surya Resort

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Featured image
Outdoor pool
TV with satellite channels
TV with satellite channels
In-room safe

Overview of The Fern Surya Resort

The Fern Surya Resort

3 out of 5

3.7/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationWilson Point7 min drive
  • Popular LocationPolo Grounds10 min drive
  • Popular LocationMahabaleshwar Bazaar20 min drive

Choose dates to view prices

About this area

Mahabaleshwar

The Fern Surya Resort is located in Mahabaleshwar. Shoppers can check out Mahabaleshwar Bazaar, while everyone can enjoy the natural beauty of Wilson Point and Polo Grounds.
Popular Location

What's nearby

  • Wilson Point - 7 min drive
  • Polo Grounds - 10 min drive
  • Mahabaleshwar Bazaar - 20 min drive
  • Bombay Point - 23 min drive
  • Lodwick Point - 39 min drive

Getting around

  • Pune (PNQ-Lohegaon) - 115 min drive

About this property

The Fern Surya Resort

3-star resort with free breakfast and restaurant
This resort features a restaurant, an outdoor pool and a coffee shop/café. Additionally, a 24-hour front desk and free breakfast are on-site. All 37 rooms offer balconies, room service and satellite TV. Guests will also find coffee makers, safes and phones.
The Fern Surya Resort offers 37 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Televisions come with satellite channels. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Food and drink

  • Free breakfast available
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning

Entertainment

  • TV/satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 10 AM

Check-out

Check-out before 9 AM

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Fern Surya
Fern Surya Mahabaleshwar
Fern Surya Resort
Fern Surya Resort Mahabaleshwar
The Fern Surya Resort Resort
The Fern Surya Resort Mahabaleshwar
The Fern Surya Resort Resort Mahabaleshwar

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 0 out of 7 reviews
5 - Excellent 0%
Rating 4 - Good. 6 out of 7 reviews
4 - Good 86%
Rating 3 - Okay. 0 out of 7 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 7 reviews
2 - Poor 14%
Rating 1 - Terrible. 0 out of 7 reviews
1 - Terrible 0%

3.4/5

Cleanliness

3.7/5

Staff & service

3.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent even for families with babies
We had a great stay in this hotel on the 1st May holiday. The hotel is now entering renovation and would be closed for some duration henceforth, but we are looking forward to going there again. The rooms are comfy, the view is GREAT, and the people are awesome. The food quality was satisfactory, has a chance for improvement. I guess when the hotel reopens again, it will be taken care of. The best thing about this hotel is location. It is very scenic and strategically placed between MahaB and Panchgani. So all points are within 5-6 km radius. Mapro garden is closeby, there is a shop closeby to buy stuff like water etc. We went with our 1.25 yr old, and had absolutely no hassle managing him. They even served fulka for him.. When it reopens as a five star hotel, I definitely recommend it!

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for frequent visitors it is a wright choice. Good view. Nature lovers will like it. From back side of the hotel Lingmala forest house & forest area is just 15 minutes walk through a narrow walk bridge. One can enjoy but then no fun of market. By the way market is 5 kms. away. No problem if you have own veh.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great view...
The hotel has a great view and best located to have cool breeze in Mahabaleshwar. However, food quality should be better. Do not expect a 5 star experience but people are freindly and ready to help. I will recommend it as against staying in a hotel in the city. Access from the main road is great. For people who would like to have a net connectivty, it is not there. The pool is great but activity room is ill equipped with one seat each of chess, carrom and table tennis only.

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Best view of the valley, bathroom & laundry could be cleaner
Mahabaleshwar market is as cluttered as Bhuleshwar in Mumbai. & so are the by-lanes of Panchgani. This Hotel Surya Retreat is perfectly located between Mahabaleshwar & Panchgani. Every room faces the lush green valley & the Architect was able to achieve his/her vision with a beautiful view of the valley from every room. The Architect has designed the rooms in such a way that if you are sitting in the balcony (they have provided a couple of clean chairs with a clean coffee table), then you have complete privacy & residents of the other rooms can not see you nor you can see them, unless you step close to the railings of the spacious balcony. The room was very spacious & nothing to complain about that. Bathroom shower curtain was smelly & stained due to mold. They had probably not washed the bottom half in months. A simple wash & the whole bathroom experience would have been different. The towels & napkins while washed had a lot of stains. Again, clean towels would have made it perfect. Swimming pool is well maintained. Fitness room equipment needs repair. Everything else very clean. Breakfast, lunch & dinner had super variety. Quality was good but not comparable to Mumbai food. Red colored gravy on every oily Punjabi dish can be avoided - enough variety to go for other items. The dishes, bowls & glasses were a bit dusty & not properly cleaned. Given that there was a good flow of visitors to the Hotel, one would have thought that they would have been cleaned enough.