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"This review is regarding the Taj hotels cancellation policy. I had booked this hotel for 1 night however my flight to Bengaluru initially got delayed by a day and Expedia showed that I could still go ahead and cancel my booking and get a refund so I went ahead and cancelled but then later got to know that no refund will be issued since the cancellation occurred beyond their cut off time frame. I rebooked the same room in the same hotel for the same dates as I was put on an earlier flight after constant battling with the airlines. When Expedia tried to approach the hotel seeking a refund for my first booking they have declined the request. This is not fair when there is so much of uncertainity with the flight travel these days hotels must be considerate about the cancellations. And that too I have rebooked the same room for the same dates after my flight got rebooked but still the management is not ready to refund which is totally unfair."

"great breakfast buffet, clean rooms, staff was very helpful"

"Very nice and very good very clean"

"A special thanks to Alok, Muskan, and Sejal — they were incredibly kind, hospitable, and accommodating throughout our stay. What really stood out was how they handled our last-minute request for a cake. Despite the short notice, they made it happen seamlessly, and it genuinely made our night extra special. The overall service was excellent — attentive, warm, and thoughtful in every interaction. It’s the kind of hospitality that makes you feel valued as a guest. Thank you to the entire team for such a memorable stay. I look forward to visiting again!"

"Excellent stay will come again. "

"Staying here feels refreshing and hygienic, making it a top choice for comfort! "

"Just amazing"

"The only reason I give this hotel a good rating over excellent is because I just stayed at the Four Seasons Bengaluru and the staff go out of their way to please you and make your stay phenomenal. When we checked into the Ritz we were on our way to the elevator when we realized we only had one key card. We asked the lady who checked us in and she told us to come back tomorrow. This should have been done immediately. The staff at the breakfast resto were great and helpful. Location is fantastic but I would likely go back to the Four Seasons before the Ritz. The service at the Four Seasons is top notch from start to finish. "

"good"