Search Hotels by Accor Hotels in Madinah

"Nice"

"We recently stayed at this hotel and were thoroughly impressed by the warmth and comfort it offered. It is a cozy, well-maintained property that clearly prioritizes the guest experience. Proactive Hospitality: The standout feature was the execution of their customer service. We received a follow-up call immediately after check-in to ensure we were settled, and the staff continued to check in every other day to see if we needed anything. This level of care is rare and much appreciated. Perfect Location: For those visiting Masjid Al Nabawi, the location is unbeatable; just a short 5-minute walk. Additionally, everything you need (stores, shops, and diverse food options) is right at your doorstep. Excellent Amenities: The breakfast spread was impressive with great variety, and the general staff members were hardworking and helpful. Areas for Improvement While our stay was mostly excellent, there are two areas where management could elevate the experience: Front Desk Training: The initial check-in process felt a bit cold. A more welcoming and friendly demeanor from the front desk staff would set a better tone for the arrival experience. Noise Control: We experienced significant noise issues for our last two days with children screaming in the hallways. I would encourage management to implement better monitoring or "quiet zone" policies to ensure that all guests can enjoy the peaceful environment they expect. Overall A fantastic choice for anyone visiting Madinah."

"Thank you all was OK"

"Everything was excellent. I wish there was a shuttle service to Al Masjid-e-Nabawi. Even if it’s 2-3 times a day."

"The front desk was very helpful The hotel as clean and good for the price Close to train and haram "

"I was amazed by looking the room, it was very clean and love to see the the swan towel folding :)"

"Great people!! "

"Clean room, courteous staff and great amenities"

"The staff were very friendly and accommodating. "