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"Very good service,very friendly and helpful staff Members,clean tidy and cool place. Hopefully will come next time,Thanks to the staff members.Best Regards. Nazakat Ali"

"breakfast, lunch and dinner were more than excellent quantity and quality top notch best i have had in all my 48 years of travel "

"Great location and well maintained property!"

"Loved the customer service. Location is ideal. Cleanliness can be improved. Dishes were not cleaned properly and vacuuming the room seemed rushed. We noticed black mold in the washroom, shower ceiling. Breakfast can be improved."

"Excellent "

"Everything is perfect there"

"Have been recommending to friends as very impressed with location and staff and cleanliness "

"No hot water. Repair work was planned without letting us know at the time of booking. Request for early breakfast due to fasting was denied which is pathetic. Did not feel like anyway close to Intercontinental Hotels I would not recommend anyone as you have many Better option in this off season time in Madinah"

"The room was modern, spacious and clean, towels and bedding linen were clean and fresh. Staff were very friendly, especially at breakfast, a special mention to Ali for the amazing service. Breakfast was 5 stars, from the fresh orange juice, variety of dishes, to the freshly made waffles and pancakes, everything was delicious. "