Search Casino Hotels in Lucerne

"The staff at the resort was extraordinary, they made us feel right at home from the very moment we arrived. Every single staff member was extremely pleasant and courteous and the restaurants at the property are amazing. "

"Excellent location, service and staff hospitality "

"Amazing hotel with a great service and staff. Would definitely recommend and stay again. Convinient location beautiful lake views"

"Lovely hotel but rooms were tiny! Very noisy at night, lots of shouting even after 1 am in the morning! Suggest you have a lake view room not a building site room!"

"Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff."

"The staff incredible! Our stay was lovely. Restaurant great view of city. The hotel is central to shops and dining. We would stay there again."

"Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door...

"Excellent location. Everything was as shown when we selected it. No unpleasant surprises."

"Great service, very accommodating and helpful. I did not like perfumed rooms and my pillow had odd smell. Great location and the complimentary bus pass was a big help."

"Property was so convenient on anything "