Search Hotels Near Lucerna Arcade, Prague

"Location was great close to old town, shopping and numerous restaurants.Hotel breakfast was very good and convenient. Only bad experience was with the wheelchair that we needed to borrow as one of party members had a health issue come up during our 4 night stay.While the hotel had a wheelchair to use they didn’t have the footrests that go to the wheelchair. Using the wheelchair over cobblestone streets having to hold your feet up off the ground the whole time was physically trying for a 78 year old person who was already having issues. We mentioned it to the night front desk person upon returning from dinner because we wanted to use the wheelchair the next day, but he wasn’t very helpful or concerned about it, although we mentioned that we wanted to use it the next day. Sure enough when we checked the next morning nothing had been done to try and locate the footrests. Morning person said they had to wait for the valet person to come and check. After having breakfast still nothing had been done so our cousin spent the day in the hotel room.Arrangements for our airport transfer were excellent. The rooms were nice, slight issue with the tub/shower set up as the top of the tub is rather high to step into and out of and there are no hold bars to help you. The wheelchair accommodation was the only disappointment our group of 9 travelers had."

"I stayed at the Falkensteiner Hotel in Prague and would rate it 4 stars overall. The hotel has a fresh, modern design and feels clean throughout. Breakfast was a highlight: healthy, varied, and with plenty of choice, and the waiting staff were consistently attentive and polite. The room was cleaned daily, stayed quiet and the location is very convenient, especially being close to the main train station. The spa area, particularly the steam room, was also a great feature. However, several issues detracted from a five-star experience. Despite requesting a twin room, we were initially given a double and made to feel like an inconvenience when asking to change. Reception staff were generally curt and a little unfriendly. Our key cards repeatedly stopped working, which was frustrating, and staff reactivated them without apology or explanation. The room was also too hot, with air conditioning seemingly locked, so we had to keep windows open at night. Additionally, the bottled water seal was already open and the TV remote was sticky. Overall, a comfortable stay but not true five-star quality. I would likely choose a more traditional five-star hotel in Prague next time for better value and service."

"Super friendly staff, comfortable property , great location and good breakfast"

"Great room at a great price in an excellent location. It was a short walk to all the famous locations. And it was great having a tub to soak in after a 3 hour walking tour and another 4 hours looking around. A special thank you to Roza, Marcel, and kind young lady who checked us in at 1am."

"The location is perfect, 5 minutes to the train station; 7 minutes to the old town square. The breakfast is fresh, lots of varieties; room service is efficient. I highly recommend it."

"Great location "

"Clean room, great breakfast, nice eve meal. Didnt use spa as its a beer spa!"

"Ideally placed for all the sights which are within easy walking distance. Breakfast is excellent with something to suit everybody."

"Place was excellent "