"The most professional, kind, welcoming and helpful front desk staff I had over three week stay in Europe. We stayed in several hotels and met many customer service people . No where was as amazing as this hotel’s staff - very helpful, didn’t seem cranky about having to speak in English, and very accommodating."
"The most professional, kind, welcoming and helpful front desk staff I had over three week stay in Europe. We stayed in several hotels and met many customer service people . No where was as amazing as this hotel’s staff - very helpful, didn’t seem cranky about having to speak in English, and very accommodating."
"The staff that welcomed us was super friendly, conversational and patient while helping us look for our booking. Would definitely recommend such a nice place to stay with clean and spacious rooms."
"The staff that welcomed us was super friendly, conversational and patient while helping us look for our booking. Would definitely recommend such a nice place to stay with clean and spacious rooms."
"The room is very dated (a little like an old granny’s room).
Of course you get what you pay for and this was Messe time …
Still, it would be good to give the rooms a minimal upgrade.
The very limited staffing of the reception (4 hours per day only) is also not very welcoming.
"
"The room is very dated (a little like an old granny’s room).
Of course you get what you pay for and this was Messe time …
Still, it would be good to give the rooms a minimal upgrade.
The very limited staffing of the reception (4 hours per day only) is also not very welcoming.
"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Quiet hotel close to main transit routes (2 min walk). Loved the old fashioned decor. Staff could not do enough to help with anything requested. Buffet continental breakfast very good.
Quiet hotel close to main transit routes (2 min walk). Loved the old fashioned decor. Staff could not do enough to help with anything requested. Buffet continental breakfast very good.
John
Reviewed December 13, 2014Reviewed December 13, 2014
Lovely room — a little small for two people, but perfectly adequate for what we needed for a weekend stay. Just be aware that the toilet wall is practically see-through, so there’s very little privacy. The location is fantastic, with transport links within minutes.
Lovely room — a little small for two people, but perfectly adequate for what we needed for a weekend stay. Just be aware that the toilet wall is practically see-through, so there’s very little privacy. The location is fantastic, with transport links within minutes.
Vinisha
Reviewed September 29, 2026Reviewed September 29, 2026
What was unique about the property was the Sky Lounge, 19 stories high, outside area too and overlooking the Rhine River. Service was exceptional, including getting our rooms earlier. We were upgraded from standard rooms to comfort rooms free of charge. This was a nice touch. The rooms were spacious and very clean. The buffet style breakfast, which included both hot and cold selections, was very well received. This was also free during our stay. Overall, an exceptional experience and we...
What was unique about the property was the Sky Lounge, 19 stories high, outside area too and overlooking the Rhine River. Service was exceptional, including getting our rooms earlier. We were upgraded from standard rooms to comfort rooms free of charge. This was a nice touch. The rooms were spacious and very clean. The buffet style breakfast, which included both hot and cold selections, was very well received. This was also free during our stay. Overall, an exceptional experience and we...
It was important to have a quiet room with comfortable beds. Both were perfect. Our 5 day schedule was busy so location needed to be central. We were able to walk to Alt Stadt restaurants as well as access Ubahn & taxis outside the hotel. Staff were friendly & helpful at all times. We would definitely recommend this hotel to friends.
It was important to have a quiet room with comfortable beds. Both were perfect. Our 5 day schedule was busy so location needed to be central. We were able to walk to Alt Stadt restaurants as well as access Ubahn & taxis outside the hotel. Staff were friendly & helpful at all times. We would definitely recommend this hotel to friends.
We had the most amazing time at the property. Initially I was slightly sceptical walking from the station but once we entered it was like a dream. The hosts were delightful, the room was clean, quiet and had everything we needed. The bedding, wow! There were so many small details from treats in the lobby and little extra’s. Very excited to one day stay again! Danke x
We had the most amazing time at the property. Initially I was slightly sceptical walking from the station but once we entered it was like a dream. The hosts were delightful, the room was clean, quiet and had everything we needed. The bedding, wow! There were so many small details from treats in the lobby and little extra’s. Very excited to one day stay again! Danke x
After an initially slow check in process due to only a single member of staff being available the hotel was very clean, comfortable, quiet and convenient. Didn't try the breakfast but the parking garage, although tight, is very easy to use. Would return.
After an initially slow check in process due to only a single member of staff being available the hotel was very clean, comfortable, quiet and convenient. Didn't try the breakfast but the parking garage, although tight, is very easy to use. Would return.
Toby
Reviewed February 22, 2023Reviewed February 22, 2023