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"Good"

"I checked out early, and a rude employee refused to provide a refund. If you plan to set a laptop in your room, the desk is way too small. Looks like a kindergarten. Breakfast is very basic. Poor. That's how you lose a customer. Never again."

"The Mercure hotel in Bochum is an excellent hotel with very friendly staff."

"Excellent location for central Monchengladbach. The old market place is a 5 minute walk with great restaurants and pubs in the immediate vicinity. "

"Amazing property! Top notch all around."

"Nice rooms"

"Room Had very strong bad smell and Cigarette Smell ( Room 440 ) however reception did not accept to change the room. Also the hotel does not even provide toiletries at all , you just get all-in-one hair/body shampoo/wash. no ear buds, shower cap, not even tissue box ( hand/face issues ) !!! moreover, the room does not have a fridge , does not have hot water kettle !! Pillows are extremely cheap quality. The sound proof is ZERO .. you can hear people walking and speaking very clearly finally the breakfast was extremely basic .. not worth the money , you can not order basic omelet .. I recommend to stay away and book at Holiday Inn Holiday hotel which is Next door to it."

"Very friendly staff "