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Overview of Sheraton Pasadena Hotel

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  • Studio, 1 King Bed, Non Smoking

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking, Balcony

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 310 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Studio, 1 King Bed, Non Smoking, Ground Floor

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 310 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Club Suite, 1 King Bed, Non Smoking

    Room amenities

    • 630 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 500 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Club Room, 1 King Bed, Non Smoking

    Room amenities

    • 330 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Queen Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 310 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Loft, 1 King Bed, Non Smoking

    Room amenities

    • 310 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
4.0
Very good
Rating 5 - Excellent. 382 out of 999 reviews
5 - Excellent 38%
Rating 4 - Good. 344 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 158 out of 999 reviews
3 - Okay 16%
Rating 2 - Poor. 75 out of 999 reviews
2 - Poor 8%
Rating 1 - Terrible. 40 out of 999 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
AWFUL. JUST AWFUL. Room smelled, was dirty, smelled like cigarettes, I was offered febreeze to fix it. No water, had to call multiple times. Had to go downstairs to the lobby for every little thing I needed, no one was going to bring it up. No valet parking but still paid a lot for parking. IT WAS A HORRIBLE EXPERIENCE. And they didn’t want to do anything to fix it.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very comfortable. I forgot toothbrush, they offer it free. They also offer sewing kit. Very good place to stay, close to Pasadena restaurants & shopping. They offer free shuttle ride up to town, a bit of a wait for one shuttle bus.
Stayed 2 nights in Dec 2019

2/5 Poor

Stayed 1 night in Mar 2020

3/5 Okay

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Front desk staff Virginia and Cathy, amazing amazing! Bar/lounge - mediocre offerings. Club - open 24 hours, huge plus! Was told snacks, chips, munchies, etc. available all the time - I don’t think 2 Nature Valley granola bars at 1015pm, quite qualifies. Breakfast offerings looked ok, grabbed a quick bite - a stale sticky bun? Really? Not the Elite experience advertised.
Stayed 1 night in Mar 2020

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