2/5 Poor
Angela
Business traveller, Travelled with pets
21 Jan 2021
Very disappointed in this location. The underground parking lot, locations of elevators, and getting to your room is ridiculous. Upon check in I was not discussed the fees I was paying nor the pet fee. (I was already aware but no communication) I was also NOT told about the bar or food being available at the restaurant when I mentioned having to leave to find dinner. Lastly, parking is $18 and they give you a $1 discount for staying at the hotel. Why is parking not included in the hefty room rate with all the added fees, room service charge of $7.50 for the glass of wine? The only good part of this place is an employee named Francisco who was way more helpful with directions of elevators, room location, garage, and the delicious wine recommendation. Otherwise, stay somewhere else!!!
Stayed 1 night in Jan 2021