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Reviews of Oak Tree Inn

2 out of 5
Oak Tree Inn
788 W Huntington Dr, Monrovia, CA

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hal & Sherry

Business traveller
Liked: Staff & service, amenities
This is an older property but my room was clean. Bedding was clean, smelled a little like bleach. Check in was easy.
Stayed 3 nights in May 2024

4/10 Poor

VICTORIA, Monrovia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 3 nights in Apr 2024

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Javier

Stayed 1 night in Feb 2024

2/10 Terrible

Salvador

Travelled with partner
When we first arrived we noticed the room was old but was going to stay anyway. We went to eat and came back in the evening when we opened the door there were lots of roaches scattering around. This was unacceptable and demanded a refund and left. No hotel should be open until they have issues like this resolved.
Stayed 2 nights in Apr 2024

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Victor

Stayed 1 night in Apr 2024

10/10 Excellent

Rajeev

Good value.
Stayed 1 night in Apr 2024

8/10 Good

Bridget A, Monrovia

I like this hotel because of its location. Some rooms look more worn than others & even though it's non-smoking that smell never goes away. I had trouble with the elevator twice. I was on 3d floor & wanted to go to 1st loor/ground level but elevator never showed so I took my walker & gingerly made it down to the 2d floor very slowly. Voila, elevator on 2d floor took me to 1st floor. Going down stairs with a walker isn't something I'd wish on anybody.
Stayed 6 nights in Mar 2024

6/10 Okay

Miryam

Stayed 1 night in Mar 2024

6/10 Okay

David

Cheap
Stayed 1 night in Mar 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Salpi

Liked: Cleanliness, staff & service
The staff at the front desk are extremely nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Ernesto

Stayed 1 night in Mar 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised at how much we enjoyed our stay! Quiet and comfortable! Nightlight in bathroom came in handy as did the hairdryer attached to wall. Turn down service was a nice thing to see when we came back from a long day! I’ve stayed at many hotels and this was a first since (after Covid). Great location! Will stay here again. Price exceptional for the area! A very good bargain.
Stayed 2 nights in Mar 2024

8/10 Good

Frances

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was cheap. But time for fresh paint and replace furniture, worn out. Mattress to soft…foam.And hot.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriel, Pasadena

Stayed 2 nights in Mar 2024

8/10 Good

David

Stayed 1 night in Mar 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple times over the years and really enjoyed the renovated room. Staff is always friendly and knowledgeable.
Stayed 1 night in Mar 2024
Response from AGM on 14 Mar 2024
Thank you for your review and comment. We are always doing renovation to upgrade rooms to meet with the current standards.

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from AGM on 14 Mar 2024
Thank you for your review. I wish there was more to let us know how we did not meet your standard.

10/10 Excellent

Emily, Buckeye

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from AGM on 14 Mar 2024
Thank you for your review. Hope to see you again soon.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from AGM on 14 Mar 2024
Thank you for your review and comment. We work hard to give our guest the most comfortable and memorable stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on 14 Mar 2024
Thank you for your review, Hope to see you again soon.

2/10 Terrible

bedros

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on 7 Mar 2024
Thank you for your review. Sorry that we didn't meet your satisfaction. I wish we know more of the reason why you weren't satisfied.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, bed was comfortable and it was quiet. Couldve used a couple more towels but other than that it was great!
Stayed 1 night in Mar 2024
Response from AGM on 7 Mar 2024
Thank you for your comment and review. More towels were available at the front desk if you needed more, but thank you againl

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Feb 2024
Response from AGM on 8 Mar 2024
Thank you for your comment and review. We hope to see you again soon on your next visit around town.

10/10 Excellent

Gregg, Lemon Grove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant stay. Flawless check-in. Super clean room. Absolutely will stay here again!
Stayed 1 night in Feb 2024
Response from AGM on 8 Mar 2024
Thank you for your comment and review. We work hard to give our guests a pleasant and memorable stay.

10/10 Excellent

Lee Ann

Business traveller
Liked: Cleanliness, staff & service, amenities
Call the hotel direct for better pricing
Stayed 1 night in Feb 2024
Response from AGM on 8 Mar 2024
Thank for your comment and review. Although calling the hotel direct might give you better pricing. Third party reservation have discounted rates too. Sometimes lower than calling the hotel direct.

10/10 Excellent

Rikii

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. I had an issue with them finding my reservation but they stayed with me and helped and got me in a room.
Stayed 6 nights in Feb 2024
Response from AGM on 8 Mar 2024
Thank you for your comment and review. Comment like this makes all the staffs motivated to work hard and resolve and issues that might come about.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Stay there all of the time. Staff is great!
Stayed 2 nights in Feb 2024
Response from AGM on 8 Mar 2024
Thank you for your comment and review. We hope to see you again soon.

4/10 Poor

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place needs to be updated, it’s old. Bathroom has mold and there were two cockroaches in the tub
Stayed 1 night in Feb 2024
Response from AGM on 14 Mar 2024
Thank you for your comment and review. We are sorry that we didn't meet your satisfaction. Next time let us know ahead of time as we may be able to remedy the situation while you're at the hotel. As far as i know we don't have roach in the hotel, but we're having pest control company to take check the room just in case. Thank you again.

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The shower head was a little wonky, bed wasn’t as comfortable per my preference. Walls were thin so I can hear conversations from above and side of me. Overall, it wasn’t near perfect but it was still ideal. Place is clean. Room is a good size. I would stay again if I needed to for the price and location.
Stayed 1 night in Feb 2024
Response from AGM on 14 Mar 2024
Thank you for your review and response. We are working hard to up our room service such as renovation and maintenance to make sure we meet up with the standard. Hope to see you again soon and the next time to be perfect.

8/10 Good

R

Stayed 5 nights in Feb 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Feb 2024
Response from AGM on 14 Mar 2024
Thank you for your review and comment. We are glad you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Lorenza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place - BEAUTIFUL & VERY CLEAN. Smelled fresh. :)
Response from AGM on 14 Mar 2024
Thank you for your review and comment. Such comment give the staffs more motivation to keep working hard to make all our guests stay a memorable one. Hope to see you again soon.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great
Stayed again at this place. Convenient location with access to shopping and restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

Lorenza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed with this place IT WAS BEAUTIFUL & FRESH CLEAN.
Stayed 1 night in Feb 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Staff & service, room comfort
Great place to stay at reasonable price
Great location to stay in the Pasadena area. The price is reasonable and staff is super friendly.
Stayed 2 nights in Feb 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spot for the night on business. Hot tub is hot (and the front desk guy was cool enough to go out in the rain to unlock the pool gate (I guess they figured nobody was going to use it in the rain)). Beds are comfy enough. Pillows are great. TV works. Breakfast starts at 6, so that's a bit late for us early risers/movers, but that's a me problem. Loads of eating options in easy walking distance, including a Starbucks right across the street. I'll likely stay here again (<1 mile from my office).
Stayed 1 night in Feb 2024

8/10 Good

CHANT

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

R

Liked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to rest
Place smell so clean and fresh and place was very quite to sleep
Stayed 1 night in Jan 2024

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities
Service and cleanliness is great
Stayed 1 night in Jan 2024

6/10 Okay

Kelvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Cigarettes butts discarded on open air hallway floors. Carpet in room appear dirty and stained. Toilet was clogged and had to be cleared. Window sills were dirty and wallpaper on sills were pealing
Stayed 1 night in Jan 2024

8/10 Good

roseann

Stayed 1 night in Jan 2024